At a Glance
- Tasks: Lead and develop a high-performing branch team while driving sales and ensuring excellent customer service.
- Company: Join Hydraquip, the UK's largest independent Hose & Hydraulics company with a commitment to employee growth.
- Benefits: Enjoy competitive salary, bonus scheme, 20+ days holiday, and extensive employee benefits.
- Other info: Full training provided with opportunities for career progression and personal development.
- Why this job: Make a real impact by leading a dynamic team in a supportive and inclusive environment.
- Qualifications: Proven people management experience and strong customer service skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
- Competitive salary + Bonus Scheme
- 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
- Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme
- Full training and ongoing development provided
Role and Responsibilities:
- Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture
- Drive branch performance to achieve revenue, margin and KPI targets
- Champion excellent customer service and act as an escalation point for customer enquiries
- Grow sales through proactive customer engagement and a strong, varied sales mix
- Oversee day-to-day branch operations including order processing, quotations and job delivery
- Support mobile engineers and trade counter activity where applicable
- Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively
- Work closely with other branches and internal teams to ensure service consistency
- Contribute to branch planning, stock control and continuous improvement initiatives
- Ensure full compliance with health & safety standards, company policies and legislation
What we’re looking for
Essential experience:
- Proven people management experience with the ability to engage, lead and develop teams
- Strong customer-facing background with a focus on service excellence
- Experience working in an operational or service-led environment
- Ability to drive performance against financial targets and KPIs
- Good planning, organisation and problem-solving skills
- Confident using IT systems and digital tools
- Strong communication, influencing and relationship-building skills
- Demonstrates a clear commitment to health & safety
- Full UK driving licence
Desirable experience:
- Background in engineering, hydraulics or mechanical fitting
- Experience within the hydraulic hose, fittings or industrial services sector
- Previous branch, depot or operational management experience
- NVQ Level 3 (or equivalent) in engineering, customer service or management
- Experience managing engineers or repair/service operations
- Knowledge of tooling, specialist equipment or onsite HSE requirements
If you’re looking for a company that values good work and invests in its employees, apply now.
Branch Manager in Plymouth employer: HYDRAQUIP HOSE & HYDRAULICS LIMITED
Hydraquip is an exceptional employer that prioritises the growth and well-being of its employees, offering a competitive salary, bonus scheme, and extensive benefits including a company pension and wellbeing support. With a strong commitment to training and career progression, Hydraquip fosters a collaborative and inclusive work culture where employees are recognised for their contributions and can thrive in their roles. Located at the heart of the UK's hydraulic industry, this role as Branch Manager provides a unique opportunity to lead a dedicated team while driving performance and customer satisfaction.
Contact Detail:
HYDRAQUIP HOSE & HYDRAULICS LIMITED Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Plymouth
✨Tip Number 1
Get to know the company inside out! Research Hydraquip's values, culture, and recent achievements. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Hydraquip. Plus, a referral can give you a leg up!
✨Tip Number 3
Prepare for common interview questions but also think outside the box. Be ready to discuss how your experience aligns with leading teams and driving performance. Use specific examples to illustrate your skills and achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Branch Manager in Plymouth
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to explore our website and get familiar with Hydraquip's values and culture. This will help you tailor your application to show how you fit in with our team.
Tailor Your CV:Make sure your CV highlights your people management experience and customer service skills. Use specific examples that demonstrate how you've led teams and driven performance in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the Branch Manager role and how your background aligns with our needs. Keep it concise but impactful!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being considered. It’s quick and easy, and ensures your application goes straight to the right people!
How to prepare for a job interview at HYDRAQUIP HOSE & HYDRAULICS LIMITED
✨Know Your Stuff
Before the interview, make sure you understand Hydraquip's business model and the specifics of the Branch Manager role. Familiarise yourself with their products and services, especially in hydraulics and engineering. This will help you demonstrate your knowledge and show that you're genuinely interested in the company.
✨Showcase Your Leadership Skills
As a potential Branch Manager, you'll need to highlight your people management experience. Prepare examples of how you've successfully led teams, motivated staff, and driven performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Customer Service is Key
Hydraquip values excellent customer service, so be ready to discuss your customer-facing experience. Think of specific instances where you went above and beyond for a customer or resolved a challenging situation. This will illustrate your commitment to service excellence.
✨Be Ready to Discuss KPIs
Since driving performance against financial targets and KPIs is crucial for this role, come prepared to talk about how you've achieved similar goals in the past. Bring data or examples that showcase your ability to meet or exceed targets, and be ready to discuss your approach to planning and organisation.
