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- Tasks: Provide top-notch technical support and advice to customers while managing sales processes.
- Company: Join a growing company that values training and career progression.
- Benefits: Enjoy competitive salary, generous holiday, pension scheme, and wellness support.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping customers find the best engineering solutions.
- Qualifications: Experience in engineering or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our continued growth means investment in training, career progression, and recognition for quality work.
- Competitive salary
- ~20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
- Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme
- Full training and ongoing development provided
As a Technical Sales Advisor, you will deliver high-quality technical and commercial support to new and existing customers. The role involves:
- Understanding customer requirements
- Providing practical technical advice
- Recommending suitable hydraulic, industrial, or engineering solutions
- Sourcing products to specification
- Processing orders
- Maintaining clear, professional communication throughout the sales process
- Handling customer enquiries efficiently via phone, email, website, and live chat
- Upselling and cross-selling related products to maximise sales opportunities and meet KPIs
- Managing key and existing accounts, encouraging repeat business while acquiring new customers
- Maintaining accurate customer records in the CRM system and proactively following up quotations
- Supporting e-commerce and web chat functions to deliver a seamless customer experience
Requirements:
- IT literate, with confidence using MS Office, email, and online systems
- Previous experience within an engineering, hydraulics, pneumatics, or industrial environment
- Experience working in a fast-paced sales or customer-facing office environment
Locations
Electrical/technical Sales Advisor in Kent, Maidstone employer: HYDRAQUIP HOSE & HYDRAULICS LIMITED
Contact Detail:
HYDRAQUIP HOSE & HYDRAULICS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrical/technical Sales Advisor in Kent, Maidstone
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills in engineering or sales can directly benefit the company. Highlight your experience with customer interactions and technical solutions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and potentially a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Electrical/technical Sales Advisor in Kent, Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Electrical/Technical Sales Advisor role. Highlight any relevant experience in engineering, hydraulics, or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background aligns with our needs. Don’t forget to mention your passion for delivering high-quality technical support.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application showcases your communication skills. Whether it’s through clear writing or examples of past customer interactions, we want to see how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HYDRAQUIP HOSE & HYDRAULICS LIMITED
✨Know Your Products Inside Out
As a Technical Sales Advisor, you'll need to understand the products you'll be selling. Do your homework on hydraulic, industrial, and engineering solutions. Familiarise yourself with common customer queries and how to address them effectively.
✨Showcase Your Communication Skills
Since you'll be handling customer enquiries via various channels, practice clear and professional communication. Prepare examples of how you've successfully managed customer interactions in the past, whether through phone, email, or live chat.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in upselling and cross-selling. Think of specific instances where you maximised sales opportunities and met KPIs. This will show that you can contribute to the company's growth.
✨Highlight Your Technical Background
Given the technical nature of the role, emphasise any previous experience in engineering, hydraulics, or pneumatics. Be prepared to explain how this background equips you to provide practical advice and support to customers.