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- Tasks: Lead and develop a high-performing branch team while driving sales and ensuring excellent customer service.
- Company: Join Hydraquip, the UK's largest independent Hose & Hydraulics company with a commitment to employee growth.
- Benefits: Enjoy competitive salary, bonus scheme, generous holiday, and a range of employee benefits.
- Other info: Full training provided with excellent career progression opportunities.
- Why this job: Make a real impact by leading a dynamic team in a supportive and inclusive environment.
- Qualifications: Proven people management experience and strong customer service skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
- Competitive salary + Bonus Scheme
- 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
- Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme
- Full training and ongoing development provided
Role and Responsibilities:
- Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture
- Drive branch performance to achieve revenue, margin and KPI targets
- Champion excellent customer service and act as an escalation point for customer enquiries
- Grow sales through proactive customer engagement and a strong, varied sales mix
- Oversee day-to-day branch operations including order processing, quotations and job delivery
- Support mobile engineers and trade counter activity where applicable
- Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively
- Work closely with other branches and internal teams to ensure service consistency
- Contribute to branch planning, stock control and continuous improvement initiatives
- Ensure full compliance with health & safety standards, company policies and legislation
What we’re looking for
Essential experience:
- Proven people management experience with the ability to engage, lead and develop teams
- Strong customer-facing background with a focus on service excellence
- Experience working in an operational or service-led environment
- Ability to drive performance against financial targets and KPIs
- Good planning, organisation and problem-solving skills
- Confident using IT systems and digital tools
- Strong communication, influencing and relationship-building skills
- Demonstrates a clear commitment to health & safety
- Full UK driving licence
Desirable experience:
- Background in engineering, hydraulics or mechanical fitting
- Experience within the hydraulic hose, fittings or industrial services sector
- Previous branch, depot or operational management experience
- NVQ Level 3 (or equivalent) in engineering, customer service or management
- Experience managing engineers or repair/service operations
- Knowledge of tooling, specialist equipment or onsite HSE requirements
If you’re looking for a company that values good work and invests in its employees, apply now.
Locations
Branch Manager in Devon, Plymouth employer: HYDRAQUIP HOSE & HYDRAULICS LIMITED
Contact Detail:
HYDRAQUIP HOSE & HYDRAULICS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Devon, Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Hydraquip and understanding their values. Be ready to discuss how your experience aligns with their focus on customer service and team development. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! When you get the chance to meet potential employers, whether at a job fair or through a referral, have a quick summary of your experience and what you can bring to the table as a Branch Manager. Keep it engaging and relevant!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make it happen!
We think you need these skills to ace Branch Manager in Devon, Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Manager role. Highlight your people management experience and customer service background, as these are key for us at Hydraquip.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading a team and driving performance. Share specific examples of how you've achieved targets in the past.
Showcase Your Digital Skills: Since we value digital tools, mention any relevant IT systems or apps you’ve used in previous roles. This will show us that you’re ready to hit the ground running with our Job Manager App and other tech.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at HYDRAQUIP HOSE & HYDRAULICS LIMITED
✨Know Your Stuff
Before the interview, make sure you understand Hydraquip's business model and the specifics of the Branch Manager role. Familiarise yourself with their products and services, especially in hydraulics and engineering. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you motivated your team and achieved targets. This is crucial since the role requires strong people management skills and the ability to drive branch performance.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer or resolved a challenging situation. Emphasising your commitment to service excellence will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions prepared. Ask about the company culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if Hydraquip is the right fit for you.