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- Tasks: Support sales operations, manage customer enquiries, and process orders efficiently.
- Company: Join a leading manufacturer of water purification products with a commitment to quality.
- Benefits: Competitive salary, career growth opportunities, and comprehensive training provided.
- Why this job: Make a real impact in a dynamic team while helping save lives with our products.
- Qualifications: Strong communication skills and a proactive attitude; previous sales support experience preferred.
- Other info: Enjoy a supportive work environment with free onsite parking and a health programme.
The predicted salary is between 25000 - 29000 £ per year.
Location: Billingshurst, West Sussex
Salary: £25,000 - £29,000 per annum
Job Type: Full Time, Permanent
Working Pattern: 09:00 - 17:00 (40 hours per week)
About us: We are a dynamic and innovative small to medium sized business, established in Billingshurst in 1973. We are one of the World's leading manufacturers of water purification and disinfection tablets, supplying government organisations, charities and prominent retailers with our lifesaving products. Our commitment to quality and sustainability drives our success, and we are looking for a dedicated and detail oriented Sales Assistant to join our team.
About the role: As a Sales Assistant, you will be responsible for supporting day to day sales operations, managing customer enquiries, and ensuring administrative tasks are completed accurately and efficiently. You will play a key role in maintaining strong customer relationships, processing orders, and helping the team meet business targets. Full training will be provided; however, experience in an office based sales support, customer service, or administrative role would be advantageous.
Key Responsibilities:
- Processing sales transactions.
- Identifying and pursuing new business opportunities.
- Maintaining up-to-date knowledge of Company products and services to assist clients and support the sales team.
- Order processing.
- Handling client complaints promptly and professionally.
- Supporting the Sales team with administrative tasks, such as preparing sales reports, updating client records, and managing sales documentation.
- Developing and maintaining strong relationships with clients.
- Greeting and assisting business clients and visitors.
- Organising/attending events as instructed.
Ideal Candidate:
- Excellent communication and interpersonal skills.
- Good level of conversational and written English (essential).
- Basic numeracy and IT skills.
- Strong customer service orientation.
- Ability to work well in a team and independently.
- Good organisational and time management skills.
- Proficiency in using CRM software and other sales tools.
- Flexibility to adapt to changing business needs.
- Previous experience in a B2B sales or customer service environment (preferred).
- Professional and approachable demeanour.
- Proactive and enthusiastic attitude.
- Attention to detail.
- Ability to handle stressful situations calmly and effectively.
- Fluency in other languages would be advantageous (preferred).
Benefits:
- Competitive salary.
- Opportunities for career growth and development.
- Comprehensive training and support.
- Health and wellbeing programme.
- Free onsite parking.
Additional Information: If you feel you have the experience and knowledge we're looking for we would love to hear from you. Hydrachem is an equal opportunities employer. All data obtained will be handled in accordance with GDPR requirements. Please click on the APPLY button to submit your CV for this role. Candidates with experience of: Sales Assistant, Customer Support, Sales Support Executive, Customer Service, Sales Administrator, Customer Service Assistant, Sales Support Admin, may also be considered for this role.
Sales Assistant / Sales Administrator in Billingshurst employer: Hydrachem Limited
Contact Detail:
Hydrachem Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant / Sales Administrator in Billingshurst
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-playing with a friend can boost your confidence and help you articulate your skills.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Sales Assistant / Sales Administrator in Billingshurst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant sales support or customer service roles you've had, and don't forget to showcase your attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Sales Assistant role. Mention your enthusiasm for our products and how you can contribute to our team.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use proper grammar and spelling, and let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hydrachem Limited
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the company's products and services. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer inquiries or complaints. Highlighting your ability to maintain strong relationships with clients will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
As a Sales Assistant, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage your time effectively. Consider sharing specific tools or methods you use to stay organised.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, or future projects. This shows that you're engaged and thinking about how you can contribute to their success.