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- Tasks: Serve customers, maintain cleanliness, and recommend menu items while ensuring a great experience.
- Company: Hydes Brewery, established in 1863, operates nearly 50 venues across the North West.
- Benefits: Earn up to £10.42 ph + tips, enjoy weekly pay, discounts, and 50% off food and accommodation.
- Why this job: Join a vibrant team in a traditional pub, with flexible hours and opportunities for career growth.
- Qualifications: Must be over 18; no prior experience required, just a passion for customer service.
- Other info: Embrace a supportive environment that values diversity and offers ongoing training.
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Whether you’re looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone.
You must be over 18 to apply for this role due to age limits and service of alcohol
What’s on offer?
Up to £10.42 ph + Tips + some great benefits including : Weekly pay, Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.
What hours will you be working?
Flexible working hours – from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.
Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Front of House Team Member
As a Front of House Team Member, our customers are in your hands.You\’ll work on the bar and the floor andwill be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages.Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.
Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include;
- Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.
Your Pub
The Bulls Head in Lymm, is a fantastic traditional pub. It prides itself on great cask beer, and chilled lagers, along with excellent wines and a broad range of spirits. Lymm is a picturesque village adjacent to the Bridgewater Canal, leading to a variety of customers, both local and tourists who visit the site, making it an busy and vibrant place to work.
About Hydes
Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool.
Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.
Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.
Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
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Front of House Team Member employer: Hydes Brewery
Contact Detail:
Hydes Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at The Bulls Head. Being knowledgeable about the dishes and beverages will not only impress your interviewers but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills during the interview. Share specific examples of how you've made someone's day better in previous roles, as this aligns perfectly with what Hydes is looking for in a Front of House Team Member.
✨Tip Number 3
Highlight your ability to work in a team. Since you'll be part of a dynamic environment, mentioning past experiences where teamwork led to success can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for learning and development opportunities. Express your eagerness to undertake training and gain hospitality qualifications, as this reflects your commitment to growing within the company.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Front of House Team Member. Familiarise yourself with the job description and think about how your skills and experiences align with what Hydes is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service or hospitality. Emphasise any previous roles where you interacted with customers, worked in a team, or handled food and drink.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to create memorable experiences for customers. Mention specific qualities that make you a great fit for the role, such as your attention to detail and ability to work under pressure.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Hydes Brewery
✨Know the Menu Inside Out
As a Front of House Team Member, you'll need to be familiar with the dishes and drinks on offer. Make sure to study the menu beforehand so you can confidently recommend items to customers during the interview.
✨Showcase Your People Skills
This role is all about customer interaction. Be prepared to discuss your previous experiences in customer service and how you've made someone's day better. Share specific examples that highlight your ability to connect with people.
✨Emphasise Teamwork
Working as part of a team is crucial in this role. Be ready to talk about your experiences working in teams, how you contribute to a positive atmosphere, and how you handle conflicts or challenges with colleagues.
✨Demonstrate Attention to Detail
Attention to detail is key in ensuring orders are correct and allergens are managed properly. Prepare to discuss how you ensure accuracy in your work and any systems you use to keep track of details in a busy environment.
