Front of House Team Member
Front of House Team Member

Front of House Team Member

Yateley Full-Time No home office possible
H

At a Glance

  • Tasks: Serve customers, maintain cleanliness, and recommend menu items while ensuring a great experience.
  • Company: Hydes Brewery, established in 1863, operates nearly 50 venues across the North West.
  • Benefits: Earn up to £11.44 ph + tips, enjoy weekly pay, discounts, paid breaks, and more!
  • Why this job: Join a friendly team, gain valuable skills, and enjoy flexible hours around your studies.
  • Qualifications: Must be over 18; no prior experience needed, just a passion for customer service.
  • Other info: Opportunities for career progression and funded hospitality qualifications available.

Social network you want to login/join with:

Whether you’re looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone.

You must be over 18 to apply for this role due to age limits and service of alcohol

What’s on offer?

Up to £11.44 ph + Tips + some great benefits including : Weekly pay, Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.

What hours will you be working?

Flexible working hours – from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.

Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.

What you’ll be doing as a Front of House Team Member

As a Front of House Team Member, our customers are in your hands.You\’ll work on the bar and the floor andwill be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages.Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.

Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include;

  • Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
  • Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
  • Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
  • Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
  • Undertaking continual training to develop your skills and knowledge.

Your Pub

A lovely traditional, family friendly pub on the outskirts of Lymm, Cheshire. Renowned for its excellent cask beers, fine lagers, great value pub classics offer and a Sunday roast not to be missed. We’ve something for everyone at the Wheatsheaf, whether a quiet drink and meal, meeting friends to watch the live sport or to use as a base for a country walk and then relax in the beer garden to enjoy the views over the Cheshire Plain.

About Hydes

Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool.

Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.

Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.

Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.

#J-18808-Ljbffr

Front of House Team Member employer: Hydes Brewery

At Hydes, we pride ourselves on being an excellent employer, offering flexible working hours and a supportive environment that fosters personal and professional growth. Our commitment to employee development is reflected in our funded hospitality qualifications and career progression opportunities, all while enjoying great benefits like weekly pay, discounts, and a friendly team atmosphere at our charming pub in Lymm, Cheshire.
H

Contact Detail:

Hydes Brewery Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with Hydes and their values. Understanding their commitment to exceptional hospitality and team development will help you align your answers during the interview, showing that you're a great fit for their culture.

✨Tip Number 2

Brush up on your customer service skills. Since the role is all about making customers happy, think of examples from your past experiences where you went above and beyond for someone. This will demonstrate your passion for service.

✨Tip Number 3

Be prepared to discuss your knowledge of food and drink pairings. As a Front of House Team Member, you'll need to recommend dishes and beverages, so having a few ideas ready can set you apart from other candidates.

✨Tip Number 4

Show enthusiasm for learning and development opportunities. Hydes offers funded hospitality qualifications, so expressing your eagerness to grow within the company can make a positive impression on your potential employers.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Sales Skills
Time Management
Problem-Solving Skills
Knowledge of Food and Beverage
Flexibility
Adaptability
Positive Attitude
Ability to Work Under Pressure
Conflict Resolution
Basic Math Skills

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand what Hydes is looking for in a Front of House Team Member. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills related to customer service and hospitality. Use specific examples that demonstrate your ability to provide excellent service and work as part of a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to make customers happy. Mention why you want to work at Hydes specifically and how you align with their values of exceptional service and teamwork.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Hydes Brewery

✨Know the Menu Inside Out

As a Front of House Team Member, you'll need to be familiar with the dishes and drinks on offer. Make sure to study the menu before your interview so you can confidently discuss recommendations and pairings.

✨Showcase Your People Skills

This role is all about customer interaction. Be prepared to share examples of how you've provided excellent service in the past, and demonstrate your ability to make customers feel welcome and valued.

✨Emphasise Teamwork

Hydes values a collaborative environment. Highlight your experience working as part of a team and how you contribute to creating a positive atmosphere for both colleagues and customers.

✨Demonstrate Attention to Detail

In hospitality, small details matter. Be ready to discuss how you ensure accuracy in orders and maintain cleanliness, as well as your understanding of allergens and customer safety.

Front of House Team Member
Hydes Brewery
H
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>