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- Tasks: As a Duty Manager, you'll oversee daily operations and ensure excellent customer service.
- Company: Join Hydes Brewery, a historic company with nearly 50 venues across the North West.
- Benefits: Enjoy weekly pay, tips, discounts, paid breaks, and a pension plan.
- Why this job: This role offers growth opportunities in a fun, team-focused environment with a passion for hospitality.
- Qualifications: No specific qualifications required, just a love for people and strong organisational skills.
- Other info: Flexible shifts available, including evenings and weekends, with a supportive learning programme.
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Up to £12.52 per hour + Tips + some great benefits including:
- Weekly pay
- Discounts Platform
- 24/7 access to GP online
- Paid breaks
- Uniform or allowance provided
- 50% discount off food for up to 6 people
- 50% off accommodation
- Pension plan
- Employee assistance programme offering 24/7 support and advice
What hours will you be working?
35-40 hours per week including evenings and weekends with flexible shifts.
Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Duty Manager
We are seeking a Duty Manager to enhance our team and help us excel.
You will oversee the day-to-day activities of the front of house team, be knowledgeable about all products in the bar and restaurant areas, and be able to make recommendations and upsell. Most importantly, you love to look after people, understand what makes them happy, and have the desire to make someone\’s day.
With a passion for hospitality, you will be able to supervise in a team-focused environment. You will have the ability to give clear direction, delegate, and adapt to change. You will also be extremely organized and possess strong decision-making skills.
Your Pub
The Sam Brooks is a popular, local pub in Sale, serving quality cask ales, lagers, and wines. Our extensive food menu features pub classics and caters to all tastes and occasions. Sunday lunch is our house specialty, enjoyed with family and friends. Our attractive al-fresco patio is perfect during summer. Join us for weekly entertainment, quiz nights, and live sports.
About Hydes
Established in 1863, Hydes Brewery is based in Manchester, with nearly 50 venues including pubs, bars, restaurants, and hotels across Greater Manchester, Lancashire, Cheshire, Chester, Wrexham, and the Wirral. We aim to deliver exceptional hospitality through attractive environments, high-quality products, and excellent service. We value our people, offering recognition, rewards, and development opportunities.
Hydes is #OpenToAll, committed to equality, diversity, and inclusion. We oppose discrimination and welcome applications from all backgrounds. If you need reasonable adjustments during the application or interview process, please let us know.
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Duty Manager employer: Hydes Brewery
Contact Detail:
Hydes Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the pub's offerings and atmosphere. Visit The Sam Brooks if you can, or check out their social media pages to understand their vibe and customer base. This knowledge will help you connect with the team and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your experience in hospitality during any informal conversations or networking opportunities. Share specific examples of how you've successfully managed teams or enhanced customer experiences in previous roles, as this will show your suitability for the Duty Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and how you handle challenges in a busy environment. Think of scenarios where you've had to make quick decisions or adapt to changes, as these are key skills for a Duty Manager.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn or even in person if you visit the pub. Ask them about their experiences working at Hydes and what they value most about the company culture. This insight can give you an edge in understanding what they look for in a candidate.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise any previous roles where you supervised a team or provided excellent customer service, as these are key for the Duty Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to enhance customer experiences. Mention specific examples of how you've made someone's day in previous roles, as this aligns with what the company values.
Highlight Relevant Skills: In your application, focus on skills such as organisation, decision-making, and adaptability. Provide examples of situations where you've successfully managed a team or handled challenges in a fast-paced environment.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at The Sam Brooks and contribute to its reputation for exceptional hospitality. Mention any personal connections to the pub or community to demonstrate your genuine interest.
How to prepare for a job interview at Hydes Brewery
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share specific experiences where you went above and beyond to make someone's day, as this aligns perfectly with what the company values.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to supervise and lead a team. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to delegate tasks and adapt to changing situations.
✨Know the Venue Inside Out
Familiarise yourself with The Sam Brooks and its offerings before the interview. Being knowledgeable about their menu, drinks, and atmosphere will show your genuine interest and help you stand out.
✨Prepare for Situational Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you had to make quick decisions or resolve conflicts, and be ready to discuss how you handled them effectively.
