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- Tasks: Lead the front of house team, ensuring excellent customer experiences and managing daily operations.
- Company: Join Hydes Brewery, a family-run business with nearly 50 venues across the North West.
- Benefits: Enjoy up to £31,574 per year, tips, discounts, paid breaks, and 24/7 GP access.
- Why this job: Be part of a vibrant pub culture, develop your skills, and make a real impact in the community.
- Qualifications: Strong customer service skills and a passion for team development are essential.
- Other info: Flexible shifts with two consecutive rest days each week; perfect for students balancing work and study.
The predicted salary is between 25000 - 36000 £ per year.
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Are you a supervisor, duty or assistant manager looking the next step in your career? If so, this could be the job for you!
What’s on offer?
Up to £31,574 per year + Tips + some great benefits including : Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.
What hours will you be working?
up to 48 hours per week including evenings and weekends, flexible shifts, 2 consecutive rest days each week.
Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Deputy Manager
Your Role – Deputy Manager
The Deputy Manager is a key role in making the pub a success. You will be the leader of the front of house team, knowledgeable about our products, and have a passion for providing great experiences for our guests and team. This is a role that requires excellent teamwork and involvement in all areas alongside a dedicated and enthusiastic team.
Your role will be crucial in supporting the General Manager in achieving the ambitions and goals of your pub, and responsibilities will include carrying out or supporting in;
– Increasing sales through events and promotions, using engaging marketing content, and social media platforms.
– Managing stock on a daily basis, and ensuring appropriate stock levels for all events.
– Delivering excellent standards in customer service, effective networking, site safety and hygiene.
– Motivating, coaching, and leading theteam and managing their performance and development.
– Controlling costs, creating efficiencies, and managing and meeting GPs, through a clear understanding of your pub profit and loss report.
– Utilising company IT platforms to complete required processes and procedures, ensuring operational and legislative compliance, including health and safety.
Skills & Experience
– With a focus on developing positive relationships within the community, you will have strong customer service skills with the ability to develop an inspiring culture across the site for your customers and your team.
– You will seek to improve your site and your own personal development, through a process of continual learning, and be an advocate of continual learning and development for your team.
– Able to plan and organise, you will have a strategic awareness of the long term goals of the business and be able to achieve your objectives, using evidence based decision making, and your determination to succeed.
As a Deputy Manager youwill be
Passionate, resilient, friendly and fair, you will have a strong and ethical approach to carrying out your role, and be an empowering leader for your team.
Your Pub
The Bulls Head in Lymm, is a fantastic traditional pub. It prides itself on great cask beer, and chilled lagers, along with excellent wines and a broad range of spirits. Lymm is a picturesque village adjacent to the Bridgewater Canal, leading to a variety of customers, both local and tourists who visit the site, making it an busy and vibrant place to work.
About Hydes
Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool.
Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.
Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.
Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
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Deputy Manager employer: Hydes Brewery
Contact Detail:
Hydes Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the pub's offerings and local community. Understanding the unique aspects of The Bulls Head and its clientele will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Highlighting your ability to inspire others will resonate well with the hiring managers.
✨Tip Number 3
Research current trends in the hospitality industry, especially around customer service and event promotions. Being knowledgeable about these trends can set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Network with current or former employees of Hydes Brewery if possible. Gaining insights from their experiences can provide you with valuable information to discuss during your interview and show your genuine interest in the company.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles, customer service, and team leadership. Use specific examples that demonstrate your ability to manage a team and improve customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Deputy Manager role. Mention how your skills align with the responsibilities outlined in the job description, such as increasing sales and managing stock.
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you motivate and develop your team. Provide examples of how you've successfully led a team in previous roles, focusing on your ability to create a positive work environment.
Highlight Your Community Engagement: Since the role involves developing relationships within the community, mention any relevant experience you have in community engagement or events. This could include organising local events or collaborating with local businesses to enhance customer experiences.
How to prepare for a job interview at Hydes Brewery
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with the company's mission to deliver exceptional service.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've motivated and developed team members in the past. Highlight any experience you have in coaching or mentoring others.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the role, such as profit and loss reports. Be ready to discuss how you've managed costs and increased sales in previous positions, showcasing your strategic awareness and decision-making skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to handle difficult situations or improve team performance, and be prepared to explain your thought process and outcomes.
