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- Tasks: Lead the front of house team, ensuring excellent customer experiences and managing daily operations.
- Company: Join Hydes Brewery, a family-run business with nearly 50 venues across the North West.
- Benefits: Enjoy up to £30,000 salary, tips, discounts, paid breaks, and 24/7 GP access.
- Why this job: Be part of a vibrant pub culture, develop your skills, and make a real impact in hospitality.
- Qualifications: Strong customer service skills and a passion for team development are essential.
- Other info: Flexible shifts with two consecutive rest days each week; perfect for students!
The predicted salary is between 24000 - 36000 £ per year.
Are you a supervisor, duty or assistant manager looking for the next step in your career? If so, this could be the job for you!
What’s on offer?
- Up to £30,000 per year + Tips
- Discounts Platform
- 24/7 access to GP online
- Paid breaks
- Uniform or allowance provided
- 50% discount off food for up to 6 people
- 50% off accommodation
- Pension plan
- Employee assistance programme offering 24/7 support and advice
What hours will you be working?
Up to 48 hours per week including evenings and weekends, flexible shifts, 2 consecutive rest days each week.
Your Development:
Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Deputy Manager
The Deputy Manager is a key role in making the pub a success. You will be the leader of the front of house team, knowledgeable about our products, and have a passion for providing great experiences for our guests and team. This is a role that requires excellent teamwork and involvement in all areas alongside a dedicated and enthusiastic team.
Your role will be crucial in supporting the General Manager in achieving the ambitions and goals of your pub, and responsibilities will include carrying out or supporting in:
- Increasing sales through events and promotions, using engaging marketing content, and social media platforms.
- Managing stock on a daily basis, and ensuring appropriate stock levels for all events.
- Delivering excellent standards in customer service, effective networking, site safety and hygiene.
- Motivating, coaching, and leading the team and managing their performance and development.
- Controlling costs, creating efficiencies, and managing and meeting GPs, through a clear understanding of your pub profit and loss report.
- Utilising company IT platforms to complete required processes and procedures, ensuring operational and legislative compliance, including health and safety.
Skills & Experience
With a focus on developing positive relationships within the community, you will have strong customer service skills with the ability to develop an inspiring culture across the site for your customers and your team. You will seek to improve your site and your own personal development, through a process of continual learning, and be an advocate of continual learning and development for your team. Able to plan and organise, you will have a strategic awareness of the long term goals of the business and be able to achieve your objectives, using evidence based decision making, and your determination to succeed.
As a Deputy Manager you will be
Passionate, resilient, friendly and fair, you will have a strong and ethical approach to carrying out your role, and be an empowering leader for your team.
Your Pub
Alfreds is a unique bar and dining experience. People can relax in the outside seating area, or enjoy signature cocktails alongside some cracking food. Alfreds has a casual laid back atmosphere, where customers can enjoy a spot of lunch, maybe a few drinks after work, or meeting friends in the evening.
About Hydes
Established in 1863, Hydes Brewery is based in Manchester and has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool.
Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.
Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.
Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Deputy Manager employer: Hydes Brewery
Contact Detail:
Hydes Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the specific values and culture of Hydes Brewery. Understanding their commitment to exceptional hospitality and employee development will help you align your responses during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Highlighting your experience in coaching and performance management will resonate well with the responsibilities of a Deputy Manager.
✨Tip Number 3
Be ready to discuss your ideas for increasing sales through events and promotions. Research current trends in the hospitality industry and think about how you can apply them to enhance customer experiences at Alfreds.
✨Tip Number 4
Prepare to demonstrate your understanding of stock management and cost control. Familiarise yourself with basic profit and loss concepts, as this knowledge will be crucial in supporting the General Manager and achieving business goals.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles, customer service, and team leadership. Use specific examples that demonstrate your ability to manage a team and improve customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Deputy Manager role. Mention how your skills align with the responsibilities outlined in the job description, such as increasing sales and managing stock.
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you motivate and develop your team. Provide examples of how you've successfully led a team in previous roles, focusing on outcomes and improvements.
Highlight Your Commitment to Development: Mention any relevant training or qualifications you have, and express your enthusiasm for continuous learning and development. This aligns with the company's focus on career progression and personal growth.
How to prepare for a job interview at Hydes Brewery
✨Show Your Leadership Skills
As a Deputy Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated and developed your team in the past. Share specific examples that highlight your ability to inspire others.
✨Demonstrate Customer Service Excellence
This role requires a strong focus on customer service. Be ready to talk about how you've handled difficult customer situations and what strategies you use to ensure a positive experience for guests. Highlight any relevant achievements in improving customer satisfaction.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the hospitality industry, such as profit and loss reports. Be prepared to discuss how you would manage costs and drive sales through events and promotions, showcasing your strategic thinking.
✨Emphasise Continuous Learning
The company values personal development and continual learning. Share your commitment to self-improvement and how you encourage your team to grow. Mention any relevant qualifications or training you've pursued that align with the role.
