At a Glance
- Tasks: Lead a vibrant housekeeping team to create spotless, welcoming spaces for our guests.
- Company: Hyde London City, a luxurious and lively destination in the heart of London.
- Benefits: Up to 28 days holiday, health cash plan, retail perks, and excellent discounts.
- Other info: Opportunities for personal growth and a chance to be part of something bigger.
- Why this job: Join a fun, dynamic team and make a real impact on guest experiences.
- Qualifications: Previous housekeeping experience and a passion for hospitality are essential.
The predicted salary is between 30000 - 40000 £ per year.
Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.
Your role is to deliver exceptionally clean rooms and public spaces, within budget, and with a happy and engaged team.
What You’ll Do- Take the lead in ensuring our guests experience spotless and well-put-together rooms that they want to come back to.
- Manage a team of high-energy people who love our guests, by setting and monitoring goals, empowering and developing them, and creating an environment where people can be themselves.
- Manage departmental costs and ensure all expenses are kept in line with budget guidelines; manage and control Housekeeping stock and monitor orders.
- Maintain high standards for bedrooms and public areas through SOPs, relevant training and regular checks.
- Work closely with other teams (Front Office, Maintenance and F&B) towards the overall goal of creating a memorable experience in a beautiful space.
- Play a part in our partnership with our external housekeeping providers.
- Previous housekeeping experience at a similar level, preferably within a lifestyle brand.
- An eagle-eye for detail, able to spot a slip in standards from a mile away.
- Experience of Opera Cloud or a similar front desk operating system would be an advantage.
- Natural at leading and managing others, you lead by example and create an environment where your team can be their best self; you’re great at motivating others to keep to your own high standards of service.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- Humble and open to ideas; we leave our egos at the door and help get it done.
- Up for doing things differently and trying almost everything once.
- Want to be part of something bigger and have fun along the way.
- Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Treat yourself with lots of retail & hospitality perks through our partners.
- Enjoy an experience stay at Hyde and a meal for two after your discovery period.
- Goes without saying, but we’ll feed you during your shift.
- Extra time off to volunteer with one of our partner charities.
- Cycle to work scheme.
- The chance to make your mark in a fast‑growing brand.
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
- Excellent discounts across the entire Ennismore and Accor family of brands.
Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job‑related factors such as ability, work quality, suitability, experience, and potential.
Head Housekeeper in London employer: Hyde London City
Hyde London City is an exceptional employer that offers a vibrant and dynamic work environment, perfect for those passionate about hospitality. With a focus on employee well-being, the company provides generous benefits including up to 28 days of holiday, a health cash plan, and opportunities for personal and professional growth within a fast-growing brand. The unique atmosphere of Hyde, combined with its commitment to fostering a supportive and engaging team culture, makes it an ideal place for individuals looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Practice your answers to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Think about how your past experiences can relate to the role of Head Housekeeper and be ready to share those stories.
✨Tip Number 3
Dress to impress, but also make sure you feel comfortable. You want to look professional while still being able to express your personality. A little bohemian-chic flair could go a long way in showing you fit right into Hyde's vibe!
✨Tip Number 4
After the interview, don’t forget to follow up with a thank-you email. It’s a great way to reiterate your interest in the position and leave a lasting impression. Plus, it shows you’re proactive and keen on joining their team!
We think you need these skills to ace Head Housekeeper in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable moments for guests. We want to see how you connect with people and make their stay special.
Highlight Your Leadership Skills:As a Head Housekeeper, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've motivated others and created a positive work environment. We’re all about teamwork here at Hyde!
Be Detail-Oriented:We’re looking for someone with an eagle-eye for detail, so don’t forget to mention any specific examples where your attention to detail made a difference. Whether it’s maintaining high standards or spotting issues before they become problems, we want to hear about it!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website! It’s the best way for us to get your application and for you to show us why you’d be a great fit for Hyde London City. We can’t wait to hear from you!
How to prepare for a job interview at Hyde London City
✨Know the Brand Inside Out
Before your interview, dive deep into Hyde London's brand identity and values. Understand their unique vibe, from the bohemian-chic aesthetic to the vibrant experiences they offer. This knowledge will help you connect your own experience in housekeeping with their vision.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be managing a team. Prepare examples of how you've successfully led and motivated teams in the past. Highlight your ability to create an engaging environment where everyone can thrive, as this aligns perfectly with what Hyde is looking for.
✨Demonstrate Your Attention to Detail
Hyde London City prides itself on spotless rooms and public spaces. Be ready to discuss specific instances where your eagle-eye for detail made a difference. Share how you maintain high standards and ensure that every guest leaves with a memorable experience.
✨Be Open to New Ideas
Hyde encourages creativity and trying new things. During your interview, express your willingness to innovate and adapt. Share examples of how you've embraced change in previous roles, showing that you're not just about maintaining standards but also about evolving them.
