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- Tasks: Assist servers in delivering food and drinks to guests with a friendly attitude.
- Company: Join the vibrant team at Morgans Originals, known for unique lifestyle hotels.
- Benefits: Enjoy meals on duty, free dry cleaning, and a birthday day off!
- Why this job: Be part of a fun, diverse team that values creativity and positive impact.
- Qualifications: No experience needed, just a passion for food and great communication skills.
- Other info: Opportunities for growth and exciting staff events await you!
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Company Description
As the original lifestyle hotels,
Company Description
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos.
No two days are alike as we provide unique experiences everyday such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane – our speakeasy cocktail bar.
We have a fabulous opportunity to join St Martins Lane in our Food & Beverage team as an F&B Runner.
Job Description
You will be assisting servers in delivering delicious drinks and food options to our guests’ tables by running a section in our busy restaurant or events department, by providing a highly efficient and effective service.
You Will
- Provide a friendly, courteous and professional service at all times.
- Greeting and acknowledging guests whilst building a rapport.
- Recognising repeat guests and addressing them with their names.
- Delivers food and beverages in a timely fashion.
- Assisting F&B Server(s) as requested/needed.
- Double checking food coming out of the kitchen for any dietary/allergens needs flagged.
- Ensuring that all ordered food is announced to guests at their table.
- Communicating guest complaints and compliments to management.
- Communicating guest special occasion to staff/management i.e. anniversaries, birthdays, proposals etc.
- Be knowledgeable of food and drink menus offered and be able to answer queries and/or offer suggestions if asked.
A Bit About You
- Be Original – We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
- Be a team player – We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face – we’re in it together.
- Loves to have fun at work – Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
- Makes Positive impacts – We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
- Be Humble & Kind – We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
- Loves to think big & believe – We’re dreamers and entrepreneurial – big, bold thinkers constantly imagining what is possible. We push the boundaries, challenge the norm and create change, even if that means being wrong some of the time. The biggest risk is not taking any risks.
Qualifications
To be successful in this role we ask that you have:
- Previous experience within hotels or service-based industry would be ideal but not required.
- Good communication skills.
- Sense of urgency.
- Yes, yes, yes mentality.
- Can do attitude.
- Have a genuine passion for food and beverage.
Additional Information
Alongside a competitive salary of £12.25 + tronc, we offer the following benefits:
- Meals on duty and uniform meaning you’re fully dressed and fully fed at work.
- Free Dry Cleaning/Uniform washing, to ensure you’re ready with clean uniform for the next shift!
- Season ticket loan to help with the annual cost of travel
- Ride to work scheme, a loan of up to £5000 to help with the cost of a bike and equipment if you want to ride to work
- £250 referral bonus if you refer a family member/friend and they pass probation and stay six months
- A paid day off on your birthday, celebrate your special day on us!
- Free health cash back plan via HSF.
- Guest Experience (A free night at St Martins Lane, Complementary Cocktail and Dinner and Breakfast the next morning) after passing probation so that you can experience what our guests do.
- Length of Service incentives (extra holidays) because who doesn’t love extra holidays!
- Excellent discounts across the Ennismore family for you, ranging from discounted stays as well as a food & beverage discount at most of the Ennismore properties.
- Discount across major retailers and brand via PerkBox.
- Regular Staff get-togethers (Summer party, Children’s Xmas Party, Department nights out) – we love to enjoy ourselves!
- Employee Assistance Programme – We\’ve got your back, we work with a confidential service provider whom can offer support about anything whether it be medical, mental, legal or financial.
- Mental Health Champions – It’s ok to not be okay. We have a team of mental health champions who are here to help, whether it be having an initial conversation through to supporting you to get appropriate help.
- Quarterly & Annual Employee awards – Core shaker events are legendary, from different themes to costumes to the food, we celebrate each quarter as hard as we can.
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Healthcare cash plan provider to help towards everyday healthcare and get access to lots of ways to support your physical & mental wellbeing.
- Eye care vouchers – We are partnered with Specsavers, which means we can offer our screen using members of staff a voucher for a free eye test as well as a discount on a range of glasses.
Morgans Originals is rooted in iconic cultural legacy, with a collection of independent hotels all sharing the same free spirit. Each hotel, one of a kind, is brought together by a shared culture and community. No matter how big or small, a Morgans Original is always entertaining, celebrates a love for the glossy hey days, and the magic of a Friday night where time disappears.
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Thank you for applying!
Good luck!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Food & Beverage Runner employer: Hyde Johannesburg Rosebank
Contact Detail:
Hyde Johannesburg Rosebank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Runner
✨Tip Number 1
Familiarise yourself with the menu and any special offerings at Hyde Johannesburg Rosebank. Being knowledgeable about food and beverages will not only help you answer guest queries but also show your genuine passion for the role.
✨Tip Number 2
Practice your communication skills, especially in a fast-paced environment. Being able to engage with guests and build rapport quickly is crucial for a Food & Beverage Runner, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your ability to work as part of a team. During any interviews or interactions, highlight experiences where you've successfully collaborated with others to enhance service or solve problems.
✨Tip Number 4
Demonstrate your enthusiasm for creating memorable experiences. Share examples of how you've gone above and beyond in previous roles to make a positive impact on guests, as this aligns perfectly with the values of Hyde Johannesburg Rosebank.
We think you need these skills to ace Food & Beverage Runner
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Food & Beverage Runner position. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience in the hospitality or service industry. Emphasise any previous roles where you provided excellent customer service or worked in fast-paced environments.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to provide friendly and efficient service, as well as your passion for food and beverage.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and a positive attitude. These are crucial for the Food & Beverage Runner role, so provide examples of how you've demonstrated these skills in past experiences.
How to prepare for a job interview at Hyde Johannesburg Rosebank
✨Show Your Passion for Food and Beverage
Make sure to express your genuine enthusiasm for food and drink during the interview. Share any experiences you have that highlight your love for the industry, whether it's trying new cuisines or crafting cocktails.
✨Demonstrate Excellent Communication Skills
Since the role involves interacting with guests and team members, showcase your communication skills. Practice clear and friendly responses, and be ready to discuss how you would handle guest interactions and complaints.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well in a team. Share examples of past experiences where you supported colleagues or contributed to a positive team environment, as this is crucial in a busy restaurant setting.
✨Prepare for Situational Questions
Expect questions about how you would handle specific scenarios, such as dealing with a difficult guest or managing a busy service period. Think through your responses in advance to demonstrate your problem-solving skills and sense of urgency.
