At a Glance
- Tasks: Coordinate schedules for trade operatives and ensure timely repairs.
- Company: Join Hyde, a diverse and inclusive employer committed to innovation.
- Benefits: Enjoy life assurance, great holidays, and a flexible benefits package.
- Other info: Be part of a supportive team that values diversity and inclusion.
- Why this job: Make a real difference in people's lives by ensuring efficient repairs.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to join Hyde as a Trade Scheduler? As a Trade Scheduler at Hyde, you will be working within our maintenance and repairs team to coordinate the diaries of trade operatives, ensuring that repairs and servicing appointments are managed efficiently and delivered on time.
Responsibilities
- Organise and manage the schedules of our trade operatives to make sure appointments are kept.
- Communicate with customers and operatives to arrange or adjust appointments as needed.
- Prioritise urgent or overdue jobs to ensure they are completed on time.
- Make sure operatives have the right materials and routes for their jobs.
- Fill gaps in schedules with planned work to keep productivity high.
- Keep track of job progress, completions, and updates from subcontractors.
Skills and Experience Required
- Strong organisational and administrative skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Excellent communication and customer service skills
- Ability to work independently and collaboratively with teams
- Scheduling, coordination or PA experience desirable – social housing background helpful but not essential
Benefits
- Life assurance
- Great holidays
- An award-winning flexible benefits package
Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
Repairs Planner Scheduler in London employer: Hyde Housing Association
Hyde is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work environment for Trade Schedulers. With a commitment to diversity and inclusion, Hyde fosters a culture where every individual is valued and encouraged to contribute their unique perspectives. Employees benefit from a flexible benefits package, generous holidays, and the opportunity to make a meaningful impact in the community through their work in social housing.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Planner Scheduler in London
✨Tip Number 1
Get to know the company! Research Hyde and understand their values, especially around diversity and inclusion. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Trade Scheduler, you'll need to juggle conversations with customers and operatives. Role-play scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed schedules or coordinated teams. This will demonstrate your ability to keep things running smoothly at Hyde.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Hyde team.
We think you need these skills to ace Repairs Planner Scheduler in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trade Scheduler role. Highlight your organisational skills and any relevant experience in scheduling or customer service. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Keep it friendly and professional – we love a personal touch!
Show Off Your Tech Skills:Since proficiency in Microsoft Office is key, make sure to mention your experience with Word, Excel, and Outlook. If you've used any scheduling software before, don’t forget to include that too – it’ll give you an edge!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Hyde Housing Association
✨Know Your Stuff
Before the interview, make sure you understand the role of a Trade Scheduler inside out. Familiarise yourself with scheduling software and tools, as well as the specific responsibilities mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since strong organisational skills are key for this role, prepare examples from your past experiences where you've successfully managed schedules or coordinated tasks. Be ready to discuss how you prioritised urgent jobs and ensured everything ran smoothly.
✨Communicate Like a Pro
Excellent communication is crucial for a Trade Scheduler. Practice articulating your thoughts clearly and confidently. Think about how you would handle customer queries or adjust appointments, and be prepared to share examples of how you've provided great customer service in the past.
✨Be Ready to Collaborate
This role involves working closely with trade operatives and subcontractors, so highlight your ability to work both independently and as part of a team. Share instances where you've successfully collaborated with others to achieve a common goal, and emphasise your adaptability in different working environments.
