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- Tasks: Shape and improve digital products to enhance customer experiences.
- Company: Hyde, a leading provider of affordable homes in the UK.
- Benefits: Competitive salary, generous pension, life assurance, and flexible benefits.
- Why this job: Make a real impact on communities while developing your analytical skills.
- Qualifications: 2+ years as a Business Analyst with strong communication skills.
- Other info: Join a diverse team committed to inclusion and continuous improvement.
The predicted salary is between 42000 - 66000 ÂŁ per year.
Join Hyde as Business Analyst to play a key role in shaping and improving the digital products and systems that support our customers and frontline teams.
Hyde is one of the UK's leading and awardâwinning providers of affordable homes, managing over 50,000 homes for more than 100,000 customers across London, the South East and surrounding areas. Our purpose is simple: by providing people with a safe, secure and decent home, we enable them to thrive, feel part of their community and realise their potential.
The role involves working closely with Product Managers, Technology teams and business stakeholders to deliver practical, userâfocused solutions that improve services and operational performance. You will translate business needs into clear, prioritised requirements and user stories, ensuring products deliver measurable value. You will be embedded within a productâled, agile environment, supporting the full lifecycle of change â from discovery and analysis through to delivery and continuous improvement.
Key responsibilities:- Analyse and document current and futureâstate business processes across key systems and services.
- Elicit, define and manage business requirements, translating them into clear user stories with robust acceptance criteria.
- Work collaboratively with Product Managers, developers and stakeholders to shape solutions that meet user and organisational needs.
- Facilitate workshops, interviews and data analysis to identify problems, opportunities and service improvements.
- Document workflows, functional specifications and solution designs, securing stakeholder signâoff where required.
- Support delivery teams by clarifying requirements, managing dependencies and contributing to backlog refinement.
- Undertake investigative and dataâled analysis to inform decisionâmaking and support continuous improvement.
- At least 2 years' experience in a Business Analyst or similar role.
- Experience working in productâled or digital transformation environments, using iterative and agile methods.
- Handsâon experience with TotalMobile (Connect, Mobile & Insights) and Salesforce.
- Strong analytical skills with the ability to turn complex information into clear, actionable insights.
- Proven experience writing highâquality business requirements, user stories and acceptance criteria.
- Excellent communication and stakeholder management skills, with the confidence to challenge and influence constructively.
- Ability to deliver highâquality outputs at pace in both structured and fastâmoving environments.
- Competitive salary up to ÂŁ55,000.
- A generous pension scheme.
- Life assurance.
- Excellent annual leave entitlement.
- An awardâwinning flexible benefits package.
- Dedicated volunteering days.
Diversity and inclusion are central to Hyde's values. We are committed to creating a workplace where everyone feels respected, supported and able to be themselves. We welcome applications from people of all backgrounds and experiences, reflecting the communities we serve.
Hyde is a Disability Confident Employer and we are happy to support reasonable adjustments throughout the recruitment process.
Business Analyst in London employer: Hyde Housing Association
Contact Detail:
Hyde Housing Association Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Analyst in London
â¨Tip Number 1
Network like a pro! Reach out to current or former employees at Hyde on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
â¨Tip Number 2
Prepare for the interview by practising common Business Analyst scenarios. Think about how youâd tackle real-life problems and be ready to share your thought process with us.
â¨Tip Number 3
Show off your analytical skills during interviews! Bring examples of how you've turned complex data into actionable insights. We love seeing how you think!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre genuinely interested in joining our team.
We think you need these skills to ace Business Analyst in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience with agile methods and your analytical skills, as these are key for us at Hyde.
Showcase Your Experience: Donât just list your previous roles; explain how your past experiences relate to the responsibilities of this position. We want to see how youâve successfully translated business needs into actionable insights.
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and structure your thoughts logically. This will demonstrate your communication skills, which are vital for a Business Analyst.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen on joining our team!
How to prepare for a job interview at Hyde Housing Association
â¨Know Your Business Analysis Basics
Make sure you brush up on your business analysis fundamentals. Understand key concepts like user stories, acceptance criteria, and how to document workflows. This will help you speak confidently about your experience and how it aligns with the role.
â¨Familiarise Yourself with Agile Methodologies
Since the role is embedded in an agile environment, itâs crucial to understand agile principles. Be ready to discuss how you've applied these methods in past projects and how they can benefit Hyde's digital transformation efforts.
â¨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or improve processes. Think of examples from your previous roles where you successfully identified issues and implemented solutions. This shows your analytical skills in action!
â¨Showcase Your Communication Skills
As a Business Analyst, you'll need to communicate effectively with various stakeholders. Prepare to demonstrate your ability to convey complex information clearly. You might even want to practice explaining a technical concept in simple terms to show your communication prowess.
