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- Tasks: Manage schedules, coordinate appointments, and ensure smooth operations for our surveyors.
- Company: Join Hyde, a purpose-driven housing provider dedicated to community support.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives by ensuring safe, high-quality homes.
- Qualifications: Strong organisational skills, attention to detail, and good communication abilities.
- Other info: Be part of a diverse team that values inclusivity and supports your unique background.
The predicted salary is between 20800 - 31200 £ per year.
Would you like to join Hyde as an administrator? We are looking for an organised and proactive Administrator – Scheduler to support our team of surveyors. This is a vital role where you will make sure appointments are booked efficiently, customers are kept informed, and works are delivered on time.
At Hyde, our customers rely on us to maintain safe, high-quality homes. As a Scheduler, you will be at the heart of that service – making sure the right people are in the right place at the right time, with everything they need to complete the job.
What you will be doing:
- Managing surveyors' diaries to ensure appointments are scheduled efficiently and targets are met
- Speaking with customers to arrange and rearrange appointments, providing a professional and helpful service at all times
- Prioritising emergency and overdue jobs to ensure urgent issues are dealt with quickly
- Planning workloads logically, ensuring operatives have the right materials and sensible travel routes
- Filling gaps in schedules with planned works to keep productivity high
- Monitoring job progress, completions and updates from subcontractors, keeping records accurate and up to date
- Working closely with colleagues across teams to ensure a smooth and responsive service
What we are looking for:
- Strong organisational skills and the ability to manage multiple tasks at once
- Good administrative experience with strong attention to detail
- Confidence using Microsoft Office (Word, Excel and Outlook)
- Excellent communication skills, both written and verbal
- A customer-focused approach with the ability to stay calm under pressure
- Experience in scheduling, coordination
- Experience in social housing is helpful, but not essential
Why join Hyde?
Hyde is a purpose-driven housing provider committed to delivering safe, high-quality homes and excellent customer service. When you join us, you are not just taking a job — you are helping to support communities and improve people's day-to-day lives.
We are Inclusive. Equity, diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we are committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
Administrator - Scheduler in London employer: Hyde Housing Association
Contact Detail:
Hyde Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Scheduler in London
✨Tip Number 1
Get to know the company! Research Hyde and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Administrator – Scheduler, you'll need to be clear and professional when speaking with customers and colleagues. Try role-playing common scenarios to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or schedules in the past. This will demonstrate your ability to handle the demands of the role effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Hyde team. Don’t miss out on this opportunity!
We think you need these skills to ace Administrator - Scheduler in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your organisational skills and experience in scheduling. We want to see how you can bring your unique flair to the role!
Show Off Your Communication Skills: Since you'll be dealing with customers and colleagues, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect this.
Highlight Relevant Experience: If you've got any experience in administrative roles or scheduling, make it shine! We love seeing how your past roles have prepared you for this position at Hyde.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Hyde.
How to prepare for a job interview at Hyde Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrator – Scheduler. Familiarise yourself with managing diaries, scheduling appointments, and prioritising tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
During the interview, be ready to discuss specific examples of how you've managed multiple tasks or schedules in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your strong organisational skills and ability to stay calm under pressure.
✨Brush Up on Your Communication Skills
Since you'll be liaising with customers and colleagues, it's crucial to showcase your excellent communication skills. Practice articulating your thoughts clearly and professionally. You might even want to role-play common scenarios, like rescheduling an appointment, to prepare for potential questions.
✨Familiarise Yourself with Microsoft Office
As the job requires confidence in using Microsoft Office, especially Word, Excel, and Outlook, make sure you're comfortable navigating these tools. Consider preparing a few examples of how you've used them in previous roles, as this will highlight your administrative experience and attention to detail.
