At a Glance
- Tasks: Manage lettings, handle enquiries, and ensure compliance in a dynamic estate agency.
- Company: Established estate agency with over 40 years of experience in North Manchester.
- Benefits: Competitive salary, 31 days holiday, pension scheme, and a supportive team environment.
- Why this job: Join a successful team and make a real impact in the property management sector.
- Qualifications: Minimum 3 years property experience and strong customer service skills required.
- Other info: Opportunity for career growth in a fast-paced, friendly atmosphere.
The predicted salary is between 30000 - 40000 £ per year.
Minimum 3 Years Experience
Location: Prestwich, Borough of Bury, M25 2QB
Salary: £30,000- £40,000 per annum, DOE + Benefits! (ARLA Qualification Helpful)
Contract: Full-time, permanent
Benefits: 31 days holidays (including bank holidays), Company Contributory Pension, Competitive Salary and a supportive team atmosphere!
About us: We are an Estate Agency in North Manchester established over 40 years with properties across the Northwest!
Hyde Estates & Lettings Agents are recruiting an Experienced Lettings Property Manager with Office Compliance knowledge essential to join a highly successful Estate & Lettings Agency in residential and commercial based in north Manchester established over 40 years with properties across the Northwest.
The Role:
- Manage lettings negotiation and lettings valuation enquiries
- Handle all viewing enquiries for both sales and lettings including booking viewings
- Process all tenancy applications to include referencing and document verification
- Collect holding fees ensuring compliance with current legislation
- Ensure correct deposits are being managed in line with deposit regulations
- Arrears management
- Deal with any queries from landlords or tenants
- Create tenancies agreements, addendums where required and renewals
- Coordinate property maintenance, liaise with landlords, tenants and contractors
- Input invoices onto the CRM system utilizing the accounting system
- Manage check-ins and check-outs booking reports with the inventory/check out inspector
- Provide high quality customer service
- Must be computer literate with the ability to compose emails/letters to a high standard
- Good organisational skills
- Preferably ARLA (property mark) qualified or willing to work towards qualification
- Excellent telephone manner with the ability to resolve day to day issues
- Minimum of 3 years property experience
- Must be experienced and fully proficient in all matters of compliance to include residential, commercial sales and lettings and all matters of office compliance including money laundering.
- Must be fully proficient with Vebra Alto in Sales, Rentals, Accounts and Experienced with Inventory Hive software.
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate and detail oriented.
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A Full UK clean driving licence and access to your own vehicle must have Business insurance.
- Must have full knowledge of both sales and lettings
- Have previous experience within property condition reports.
- Have a friendly and professional manner who is also customer driven with a passion to exceed expectations.
- Be able to build solid and positive relationships with tenants and landlords.
- Be extremely organised and able to complete administration tasks with precision.
- Be comfortable in achieving targets.
If this Lettings Property Manager role sounds of interest, please apply online today by sending your CV. We will look forward to receiving your application!
No agencies please.
Lettings Property Manager in Warrington employer: Hyde Estates & Letting Agents
Contact Detail:
Hyde Estates & Letting Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Property Manager in Warrington
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in lettings and compliance. We want to see that you’re not just a fit on paper but also in spirit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join our supportive team atmosphere.
We think you need these skills to ace Lettings Property Manager in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings Property Manager role. Highlight your relevant experience, especially in lettings negotiation and compliance, to show us you’re the perfect fit!
Show Off Your Skills: Don’t forget to showcase your IT skills and customer service experience. We love candidates who can demonstrate their proficiency with software like Vebra Alto and Inventory Hive!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about property management and how your experience aligns with our needs. Keep it friendly and professional!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hyde Estates & Letting Agents
✨Know Your Stuff
Make sure you brush up on your knowledge of lettings and property management. Familiarise yourself with current legislation, compliance issues, and the specific software mentioned in the job description, like Vebra Alto and Inventory Hive. This will show that you're not just a candidate, but someone who’s genuinely interested in the role.
✨Showcase Your Experience
With a minimum of three years required, be ready to discuss your previous roles in detail. Prepare examples of how you've handled tenant queries, managed arrears, or coordinated property maintenance. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Customer Care Skills
Since outstanding customer service is key, think of specific instances where you went above and beyond for a tenant or landlord. Highlight your ability to build positive relationships and resolve issues efficiently. This will help you stand out as a candidate who truly cares about client satisfaction.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, company culture, or specific challenges the agency is currently facing. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.