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- Tasks: Manage lettings, handle enquiries, and ensure compliance in a dynamic property management role.
- Company: Established estate agency with over 40 years of experience in North Manchester.
- Benefits: Competitive salary, 31 days holiday, company car, and a supportive team environment.
- Why this job: Join a successful team and make a real impact in the property management sector.
- Qualifications: Minimum 3 years property experience and strong customer service skills required.
- Other info: Opportunity for career growth and professional development in a thriving agency.
The predicted salary is between 35000 - 40000 Ā£ per year.
Minimum 3 Years Experience
Location: Prestwich, Borough of Bury, M25 2QB
Salary: Ā£35,000- Ā£40,000 per annum, DOE + Benefits!
Contract: Full-time, permanent
Benefits: 31 days holidays (including bank holidays), Company Contributory Pension, Competitive Salary and a supportive team atmosphere! A branded Company car with tracking is available subject to T&Cās for all work related trips.
About us: We are an Estate Agency in North Manchester established over 40 years with properties across the Northwest!
The Role: Lettings Property Manager
The candidate must be able and willing to carry out other duties relating to the day to day running of the Estate and Lettings agency business.
Key Responsibilities:
- Manage lettings negotiation and lettings valuation enquiries
- Handle all viewing enquiries for both sales and lettings including booking viewings
- Process all tenancy applications to include referencing and document verification
- Collect holding fees ensuring compliance with current legislation
- Ensure correct deposits are being managed in line with deposit regulations
- Arrears management
- Deal with any queries from landlords or tenants
- Create tenancies agreements, addendums where required and renewals
- Coordinate property maintenance, liaise with landlords, tenants and contractors
- Input invoices onto the CRM system utilizing the accounting system
- Manage check-ins and check-outs using Inventory Hive Software
- Arranging management visits with tenants and carryout management visits using Inventory Hive Software
- Provide high quality customer service
- Must be computer literate with the ability to compose emails/letters to a high standard
- Good organisational skills
- Preferably ARLA (property mark) qualified or willing to work towards qualification
- Excellent telephone manner with the ability to resolve day to day issues
- Minimum of 3 years property experience
- Must be experienced and fully proficient in all matters of compliance to include residential, commercial sales and lettings and all matters of office compliance including money laundering
- Must be fully proficient with Vebra Alto in Sales, Rentals, Accounts and Experienced with Inventory Hive software
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate and detail oriented
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A Full UK clean driving licence and access to your own vehicle must have Business insurance
- Must have full knowledge of both sales and lettings
- Have previous experience within property condition reports
- Have a friendly and professional manner who is also customer driven with a passion to exceed expectations
- Be able to build solid and positive relationships with tenants and landlords
- Be extremely organised and able to complete administration tasks with precision
- Be comfortable in achieving targets
If this Lettings Property Manager role sounds of interest, please apply online today by sending your CV. We will look forward to receiving your application!
Property Manager for Lettings employer: Hyde Estates Letting Agents
Contact Detail:
Hyde Estates Letting Agents Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Property Manager for Lettings
āØTip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the hunt for a new role. You never know who might have a lead or be able to put in a good word for you.
āØTip Number 2
Get social! Use platforms like LinkedIn to showcase your experience and connect with industry professionals. Join relevant groups and participate in discussions to get your name out there.
āØTip Number 3
Prepare for interviews by researching the company and practising common questions. Show them youāre not just another candidate; demonstrate your passion for property management and how you can add value to their team.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets seen by the right people. Plus, it shows youāre genuinely interested in joining our awesome team!
We think you need these skills to ace Property Manager for Lettings
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in lettings, compliance knowledge, and any relevant qualifications like ARLA. We want to see how your skills match what we're looking for!
Showcase Your Customer Service Skills: Since customer care is key in this role, donāt forget to include examples of how you've provided outstanding service in previous positions. We love candidates who can build solid relationships with tenants and landlords!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read through your experience and skills. We appreciate a well-organised application!
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way for us to receive your application and ensures youāre considered for the role. We canāt wait to hear from you!
How to prepare for a job interview at Hyde Estates Letting Agents
āØKnow Your Stuff
Make sure you brush up on your knowledge of property management, especially lettings and compliance. Familiarise yourself with current legislation and best practices in the industry. This will not only help you answer questions confidently but also show that you're serious about the role.
āØShowcase Your Experience
With a minimum of three years' experience required, be ready to discuss specific examples from your past roles. Highlight your achievements in managing lettings, handling tenant queries, and ensuring compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
āØDemonstrate Customer Service Skills
As a Property Manager, excellent customer service is key. Prepare to share instances where you've gone above and beyond for tenants or landlords. Emphasise your ability to build positive relationships and resolve issues effectively.
āØBe Organised and Detail-Oriented
The role requires strong organisational skills and attention to detail. Bring along examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or systems you use to stay organised, like CRM software or inventory management tools.
