At a Glance
- Tasks: Manage lettings, handle enquiries, and ensure compliance in a dynamic estate agency.
- Company: Established estate agency with over 40 years of experience in North Manchester.
- Benefits: Competitive salary, 31 days holiday, company car, and a supportive team atmosphere.
- Why this job: Join a successful team and make a real impact in the property management sector.
- Qualifications: Minimum 3 years property experience and strong customer service skills required.
- Other info: Opportunity for career growth in a vibrant and fast-paced environment.
The predicted salary is between 35000 - 40000 £ per year.
Minimum 3 Years Experience
Location: Prestwich, Borough of Bury, M25 2QB
Salary: £35,000- £40,000 per annum, DOE + Benefits! (ARLA Qualification Helpful)
Contract: Full-time, permanent
Benefits: 31 days holidays (including bank holidays), Company Contributory Pension, Competitive Salary and a supportive team atmosphere! A branded Company car with tracking is available subject to T&Cās for all work related trips.
About us: We are an Estate Agency in North Manchester established over 40 years with properties across the Northwest!
The Role: Lettings Property Manager
The candidate must be able and willing to carry out other duties relating to the day to day running of the Estate and Lettings agency business.
Key Responsibilities:
- Manage lettings negotiation and lettings valuation enquiries
- Handle all viewing enquiries for both sales and lettings including booking viewings
- Process all tenancy applications to include referencing and document verification
- Collect holding fees ensuring compliance with current legislation
- Ensure correct deposits are being managed in line with deposit regulations
- Arrears management
- Deal with any queries from landlords or tenants
- Create tenancies agreements, addendums where required and renewals
- Coordinate property maintenance, liaise with landlords, tenants and contractors
- Input invoices onto the CRM system utilizing the accounting system
- Manage check-ins and check-outs using Inventory Hive Software
- Arranging management visits with tenants and carryout management visits using Inventory Hive Software
- Provide high quality customer service
- Must be computer literate with the ability to compose emails/letters to a high standard
- Good organisational skills
- Preferably ARLA (property mark) qualified or willing to work towards qualification
- Excellent telephone manner with the ability to resolve day to day issues
- Minimum of 3 years property experience
- Must be experienced and fully proficient in all matters of compliance to include residential, commercial sales and lettings and all matters of office compliance including money laundering
- Must be fully proficient with Vebra Alto in Sales, Rentals, Accounts and Experienced with Inventory Hive software
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate and detail oriented
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A Full UK clean driving licence and access to your own vehicle must have Business insurance
- Must have full knowledge of both sales and lettings
- Have previous experience within property condition reports
- Have a friendly and professional manner who is also customer driven with a passion to exceed expectations
- Be able to build solid and positive relationships with tenants and landlords
- Be extremely organised and able to complete administration tasks with precision
- Be comfortable in achieving targets
If this Lettings Property Manager role sounds of interest, please apply online today by sending your CV. We will look forward to receiving your application!
Property Manager for Lettings in Prestwich employer: Hyde Estates & Letting Agents
Contact Detail:
Hyde Estates & Letting Agents Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Property Manager for Lettings in Prestwich
āØTip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
āØTip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their properties and recent news. This will help you tailor your answers and show that you're genuinely interested in joining their team.
āØTip Number 3
Practice common interview questions related to property management. Think about scenarios you've faced in previous roles and how you handled them. This will help you articulate your experience and skills effectively during the interview.
āØTip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Property Manager for Lettings in Prestwich
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your relevant experience, especially in lettings and compliance, and donāt forget to mention any ARLA qualifications if you have them!
Show Off Your Skills: We want to see your organisational skills and customer service experience shine through. Use specific examples from your past roles to demonstrate how you've excelled in these areas.
Keep It Professional: When writing your application, keep it professional but let your personality come through! We love a friendly tone, so donāt be afraid to show us who you are while maintaining a level of professionalism.
Apply Through Our Website: Donāt forget to apply through our website! Itās the best way for us to receive your application and ensures youāre considered for this exciting opportunity with our supportive team.
How to prepare for a job interview at Hyde Estates & Letting Agents
āØKnow Your Stuff
Make sure you brush up on your knowledge of property management, especially lettings and compliance. Familiarise yourself with current legislation and best practices in the industry. This will not only help you answer questions confidently but also show that you're serious about the role.
āØShowcase Your Experience
With a minimum of three years' experience required, be ready to discuss specific examples from your past roles. Highlight your achievements in managing lettings, handling tenant queries, and ensuring compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
āØDemonstrate Customer Service Skills
As a Property Manager, excellent customer service is key. Prepare to share instances where you've gone above and beyond for tenants or landlords. Emphasise your ability to build positive relationships and resolve issues effectively, as this will resonate well with the interviewers.
āØBe Organised and Professional
Since the role requires strong organisational skills, come prepared with a neat portfolio of your qualifications and experiences. Dress professionally and arrive on time to make a great first impression. Being punctual and organised reflects your suitability for the role.