Restaurant Supervisor in City of Westminster

Opening in Autumn 2026, Hyde & Seek will join Marriott’s Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswater’s bohemian spirit, a local oasis for those who love creativity, character, and connection. We’re building a team of curious, confident individuals who love to delight, dare, and discover. People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary.

The Restaurant Supervisor is responsible for overseeing the daily operation of the restaurant, ensuring exceptional guest service, operational efficiency, and compliance with Hyde & Seek brand standards. The role leads and supports the restaurant team, maintains high service standards, and contributes to creating memorable dining experiences while achieving departmental objectives.

• Supervising daily restaurant operations, ensuring service is delivered in line with Hyde & Seek brand standards.
• Leading and motivating the restaurant team to provide exceptional guest experiences and personalised service.
• Maintaining high standards of food quality, presentation, cleanliness, and ambience across all dining areas.
• Ensuring consistent compliance with Hyde & Seek service standards, policies, and operational procedures.
• Handling guest feedback, complaints, and special requests promptly to enhance guest satisfaction.
• Coordinating with kitchen and bar teams to ensure efficient service and smooth operational flow.
• Ensuring full compliance with food safety, health, hygiene, and workplace safety regulations.
• Supporting revenue growth through effective upselling, cost control, and achievement of departmental targets.

• Proven track record with a minimum of 2 years' experience as a Restaurant Supervisor within a hotel or hospitality environment.
• Strong knowledge of restaurant operations, food and beverage service standards, and team supervision.
• Professional, friendly, and solution-focused approach when interacting with guests and colleagues.
• Ability to coordinate effectively with kitchen, bar, front office, and other hotel departments to ensure seamless service.
• High attention to detail in service delivery, cash handling, stock control, and operational reporting.
• Experience in training, coaching, and motivating team members to achieve service excellence.
• Passion for delivering exceptional guest service and creating memorable dining experiences while maintaining brand standards.

• Competitive salary
• Discounts on hotel rooms and food and beverage worldwide
• Learning and development opportunities
• Recommend a friend bonus
• Wage stream financial wellbeing program
• Recognition programs
• Wellbeing programs
• Free meals whilst on duty
• Employee assistance programme
• 28 days paid holiday per year (inclusive of bank holidays)
• Team building events
• Monthly Employee Appreciation Lunch
• Paid birthday off and so much more!

If you haven’t been contacted regarding your application within 2 weeks, please assume your application has been unsuccessful. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Immersive Hospitality Management is an equal opportunity employer. We are committed to promoting equal opportunities in employment.