At a Glance
- Tasks: Be the friendly overnight presence, ensuring guests feel safe and cared for.
- Company: Join Hyde & Seek, a unique boutique hotel in Hyde Park with a creative vibe.
- Benefits: Enjoy competitive pay, discounts, free meals, and 28 days holiday per year.
- Other info: Flexible shifts, team events, and opportunities for personal growth await you!
- Why this job: Be part of an exciting team that values individuality and memorable guest experiences.
- Qualifications: Experience in hospitality, strong attention to detail, and a people-first mindset.
The predicted salary is between 22000 - 26000 £ per year.
Hyde & Seek will join Marriott’s Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswater’s bohemian spirit, a local oasis for those who love creativity, character, and connection. We’re building a team of curious, confident individuals who love to delight, dare, and discover. People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary.
Key responsibilities:
- Be the reassuring overnight presence of Hyde and Seek Hotel, ensuring guests feel safe, welcomed, and genuinely cared for throughout the night.
- Act as a hands-on support for the Front of House team, delivering intuitive, timely assistance that reflects a strong people-first mindset.
- Provide seamless porter and concierge-style support, including luggage assistance, room deliveries, guest requests, and general Front of House support with care and attention to detail.
- Maintain a visible and approachable presence in all public areas, creating a calm, welcoming, and well-managed environment throughout the night.
- Support late arrivals and early departures, working closely with Night Reception to ensure a smooth and effortless guest journey.
- Respond to guest needs quickly and thoughtfully, always aiming to exceed expectations through attentive and personalised service.
- Act with integrity and responsibility in handling guest belongings, hotel property, and all operational procedures.
- Monitor public areas throughout the night, supporting a safe, secure, and well-presented environment across Hyde and Seek Hotel.
- Represent Hyde and Seek Hotel with professionalism, warmth, and pride, acting as an ambassador of its personality and values.
About you:
- Experience in a Night Porter, Concierge, or Front of House support role within a hotel environment.
- A calm, confident, and reliable presence who naturally puts people first in every interaction.
- Strong attention to detail, ensuring guest requests, deliveries, and service moments are handled with care and accuracy.
- Comfortable working overnight shifts, maintaining consistency, focus, and professionalism throughout the night.
- Physically capable and willing to assist with luggage and light operational tasks.
- Organised and adaptable, able to prioritise effectively in a calm but important operational environment.
- A true ambassador for Hyde and Seek Hotel, bringing care, character, and consistency to the overnight guest experience.
Some of the benefits you can enjoy as a permanent member of staff include:
- Competitive salary
- Discounts on hotel rooms and food and beverage worldwide
- Learning and development opportunities
- Recommend a friend bonus
- Wage stream financial wellbeing program
- Recognition programs
- Wellbeing programs
- Free meals whilst on duty
- Employee assistance programme
- 28 days paid holiday per year (inclusive of bank holidays)
- Team building events
- Monthly Employee Appreciation Lunch
- Paid birthday off and so much more!
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Immersive Hospitality Management is an equal opportunity employer. We are committed to promoting equal opportunities in employment.
Night Porter in City of Westminster employer: HYDE AND SEEK
Hyde & Seek is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those who thrive in creative environments. As part of Marriott’s Tribute portfolio, employees enjoy competitive salaries, extensive learning and development opportunities, and a range of wellbeing programs, all while contributing to a unique guest experience in the heart of Hyde Park. Join us as a Night Porter and be part of a team that values individuality, passion, and pride in delivering memorable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like HYDE AND SEEK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to HYDE AND SEEK
Don't be shy about reaching out to HYDE AND SEEK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about HYDE AND SEEK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at HYDE AND SEEK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
