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For Companies At a Glance
- Tasks: Manage client relationships and coordinate digital media campaigns in a fast-paced environment.
- Company: Join Hybrid, a leader in media for higher education and technology, reaching millions annually.
- Benefits: Enjoy flexible holidays, wellness support, career coaching, and fun team events.
- Why this job: Be part of a dynamic team with growth opportunities and a positive work culture.
- Qualifications: Proactive attitude, client service experience, and strong organisational skills are essential.
- Other info: Work in vibrant Bristol offices with a clear career progression path.
The predicted salary is between 30000 - 42000 £ per year.
Description:
With significant year on year growth that continued through 2022, Hybrid is expanding the account management function to continue our outstanding levels of client service. The Account Executive role will support the full cycle delivery of our digital media campaigns. This is a fast-paced role involving high levels of client communication (phone and video call based), internal coordination of key staff (Editorial, Digital, Creative) and first-class organisational ability to manage multiple campaigns simultaneously.
About Hybrid:
Hybrid creates compelling media for higher education and technology. We publish daily content across four specialist web brands, working with industry partners to reach over 40 million students, educators and tech innovators every year. Using data, storytelling and design expertise to influence highly relevant audiences. With the right messaging to the right people, we make change happen.
Responsibilities:
- Support the Accounts Team Lead and Director of Business Development by coordinating advertising campaigns and directly managing the relationships with a select group of clients.
- Support clients through each stage of the account management process, from discovery calls and campaign launches through to progress checks and reports, leading up to campaign renewals.
- Establish strong relationships and take the lead on client meetings to run through the ongoing results of their campaigns.
- Progress to ‘full cycle’ account management, running partnership review meetings with your clients, to retain business for the company.
- Provide meaningful insights and benchmarking data to add value to client calls.
- Regular account administration duties in line with our overarching framework, including launching campaign assets and ad campaigns.
- Manage coordination with our digital, editorial and creative teams to deliver content and hit our KPIs for each campaign.
- Liaise with stakeholders in Australia, America, and Malaysia on global initiatives.
Requirements:
- Proactive, positive attitude with the ability to use initiative.
- Passionate about expanding, upselling and growing relationships into key accounts.
- Phone/video call based client service experience from a similar role.
- Eager to learn and develop skillset while supporting our world-class account management team.
- Strong organisational and time management skills to deliver on multiple projects simultaneously.
- Ability to handle multiple accounts whilst ensuring client satisfaction in a target oriented environment.
- A background in a sales or account management role is preferable.
Benefits:
- Work for a global market leader with new offices in the heart of Bristol.
- Ongoing coaching and development from senior leaders in digital, production, editorial and accounts.
- Huge potential for progression in line with our ambitious growth plans, and a 4-step AE career track leading to Account Director and beyond.
- Monthly contribution to your physical health costs (e.g. gym membership).
- Online training, tools, and resources, including 1:1 coaching sessions to help manage your wellbeing.
- 24/7/365 employee wellness assistance line.
- Paid training for career accreditations.
- Internal mobility options and established career paths.
- Team rewards (from your manager).
- Incentive schemes, financial advice and company pension contributions.
- Flexible holiday entitlement.
- Coaching for senior staff.
- Friday drinks, office away days and parties.
- Free fruit and a weekly breakfast/lunch.
- Charity fundraising challenges and volunteering days.
- External speaker evenings with drinks and snacks in the office.
Job Application Link: https://hybrid.co/career/account-executive/
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Account Executive employer: Hybrid
Contact Detail:
Hybrid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with Hybrid's core values and mission. Understanding how they create compelling media for higher education and technology will help you align your conversations with their goals during interviews.
✨Tip Number 2
Prepare to discuss your experience in managing client relationships, especially in a fast-paced environment. Be ready to share specific examples of how you've successfully handled multiple accounts and ensured client satisfaction.
✨Tip Number 3
Brush up on your organisational skills and time management techniques. Since the role involves coordinating various teams and campaigns, demonstrating your ability to juggle multiple projects will be crucial.
✨Tip Number 4
Show your enthusiasm for learning and development. Highlight any relevant training or certifications you've pursued, as well as your eagerness to grow within the account management field, which aligns with Hybrid's focus on coaching and progression.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Account Executive position. Tailor your application to highlight relevant experiences that align with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in account management or sales roles. Emphasise your organisational skills, client communication experience, and any relevant achievements that demonstrate your ability to manage multiple campaigns.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your proactive attitude, passion for client relationships, and any specific examples of how you've successfully managed accounts or campaigns in the past.
Prepare for Interviews: If selected for an interview, prepare by thinking about how you can demonstrate your understanding of digital media campaigns and your ability to work with various teams. Be ready to discuss your previous experiences and how they relate to the responsibilities of the Account Executive role.
How to prepare for a job interview at Hybrid
✨Showcase Your Communication Skills
As the role involves high levels of client communication, be prepared to demonstrate your ability to communicate effectively. Use examples from your past experiences where you successfully managed client relationships or resolved issues through clear communication.
✨Highlight Your Organisational Abilities
The Account Executive position requires strong organisational skills to manage multiple campaigns simultaneously. Be ready to discuss how you prioritise tasks and keep track of various projects, perhaps by sharing specific tools or methods you use to stay organised.
✨Demonstrate Your Proactivity
Hybrid values a proactive attitude. Prepare to share instances where you took the initiative in previous roles, whether it was identifying a problem before it escalated or suggesting improvements that benefited your team or clients.
✨Prepare for Client-Focused Scenarios
Since the role involves supporting clients through the account management process, think about potential scenarios you might face. Prepare to discuss how you would handle client meetings, progress checks, and campaign renewals, showcasing your strategic thinking and client-centric approach.
