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- Tasks: Install, commission, and repair large format inkjet printers while providing top-notch customer support.
- Company: Hybrid Services Ltd, the exclusive distributor for Mimaki in the UK & Ireland.
- Benefits: Full-time role with opportunities for travel and training in Amsterdam.
- Why this job: Join a creative team and work with innovative printing technologies that make a difference.
- Qualifications: Technical skills in printer maintenance and a passion for customer service.
- Other info: Dynamic role with potential for travel across the UK and Ireland.
The predicted salary is between 28800 - 48000 £ per year.
Hybrid Services Ltd is the exclusive UK & Ireland distributor for Mimaki, offering the highest levels of service & support for Mimaki's range of printers, cutters, software, and ink. The company focuses on combining creative talents with innovative printing, cutting, and software technologies to ensure long-term success. Hybrid is committed to providing outstanding quality products matched by exceptional customer service and support.
This is a full-time Field Services Engineer role based in London/South East England. As a Field Services Engineer, you will be responsible for:
- Installing, commissioning, and repairing large format inkjet printers in London and the surrounding area.
- Troubleshooting and providing technical support.
- Conducting preventive maintenance.
- Delivering exceptional customer service for Mimaki’s products.
- Providing customer training on the safe use and operation of Mimaki products.
- Installing and training in accompanying software.
The role involves working closely with clients to ensure the efficient operation and maintenance of Mimaki printing, cutting, and software technologies. You may be required to also travel elsewhere in the UK and Ireland, and there will be occasions when you will need to stay away overnight. You will also be required to travel to Amsterdam (Netherlands) for training as required.
Field Services Engineer - Based in London/South East employer: Hybrid Services Ltd (Mimaki Distributor - UK & Ireland)
Contact Detail:
Hybrid Services Ltd (Mimaki Distributor - UK & Ireland) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer - Based in London/South East
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got experience with large format inkjet printers or similar tech, make sure to highlight that in conversations. Be ready to discuss specific projects or challenges you've tackled.
✨Tip Number 3
Prepare for interviews by researching Hybrid Services Ltd and their products. Understand their values and how you can contribute to their mission of exceptional customer service and support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Field Services Engineer - Based in London/South East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Services Engineer role. Highlight your experience with large format inkjet printers and any technical support roles you've had. We want to see how your skills match up with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Mimaki products and how you can contribute to our commitment to exceptional customer service. Let us know what makes you the perfect fit!
Show Off Your Technical Skills: Don’t hold back on showcasing your technical skills in your application. Whether it’s troubleshooting, preventive maintenance, or software training, we want to see how you can bring your expertise to our team. Be specific!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Hybrid Services Ltd (Mimaki Distributor - UK & Ireland)
✨Know Your Tech
Familiarise yourself with Mimaki's range of printers, cutters, and software. Understand their features and common issues. This will help you demonstrate your technical knowledge during the interview and show that you're ready to hit the ground running.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you resolved issues or trained clients. This role is all about ensuring client satisfaction, so showcasing your people skills is key.
✨Problem-Solving Mindset
Be ready to discuss how you approach troubleshooting and repairs. You might even be asked to solve a hypothetical problem during the interview. Show them your analytical thinking and how you can stay calm under pressure.
✨Flexibility and Travel Readiness
Since the role involves travel and occasional overnight stays, be prepared to discuss your availability and willingness to travel. Highlight any previous experiences that required flexibility, as this will reassure them that you're up for the challenge.