Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Troubleshoot and support Mimaki products while delivering top-notch customer service.
- Company: Join Hybrid Services Ltd, the exclusive distributor for Mimaki in the UK & Ireland.
- Benefits: Enjoy a dynamic work environment with opportunities for travel and professional growth.
- Why this job: Be part of a creative team that combines technology and innovation to drive success.
- Qualifications: Field service skills, a full driving licence, and strong communication abilities are essential.
- Other info: Expect occasional overnight stays while working closely with clients across the UK.
The predicted salary is between 28800 - 48000 £ per year.
Hybrid Services Ltd is the exclusive UK & Ireland distributor for Mimaki, offering the highest levels of service & support for Mimaki's range of printers, cutters, software, and ink. The company focuses on combining creative talents with innovative printing, cutting, and software technologies to ensure long-term success. Hybrid is committed to providing outstanding quality products matched by exceptional customer service and support.
This is a full-time Field Services Engineer. The Field Services Engineer will be responsible for troubleshooting, providing technical support, conducting preventive maintenance, and delivering exceptional customer service for Mimaki's products. The role involves working closely with clients to ensure the efficient operation and maintenance of Mimaki printing, cutting, and software technologies. You will be required to travel around the UK and there will be occasions when you will need to stay away overnight.
Qualifications:
- Field Service and Technical Support skills
- A full Driving License
- Ability to work alone and as part of a Team
- Troubleshooting expertise
- Strong customer service and communication skills
- Ability to work well under pressure and in a fast-paced environment
- Knowledge of Mimaki products is an advantage
- Relevant technical certifications or qualifications are desirable.
Contact Detail:
Hybrid Services Ltd (Mimaki Distributor - UK & Ireland) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Familiarise yourself with Mimaki products and technologies. Understanding their range of printers, cutters, and software will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Highlight your troubleshooting skills in conversations or interviews. Be prepared to share specific examples of how you've resolved technical issues in the past, as this is crucial for a Field Services Engineer role.
✨Tip Number 3
Emphasise your customer service experience. Since the role involves direct interaction with clients, showcasing your ability to communicate effectively and provide exceptional support will set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your flexibility regarding travel and overnight stays. This role requires mobility, so demonstrating your willingness to adapt to these demands can make a positive impression on the hiring team.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service and technical support. Emphasise any troubleshooting expertise and customer service skills, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Field Services Engineer position at Hybrid Services Ltd. Mention your knowledge of Mimaki products if applicable, and explain how your skills align with their commitment to exceptional customer service.
Showcase Relevant Qualifications: If you have any technical certifications or qualifications, be sure to include them in your application. Highlighting these will demonstrate your preparedness for the technical aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a customer-facing role.
How to prepare for a job interview at Hybrid Services Ltd (Mimaki Distributor - UK & Ireland)
✨Showcase Your Technical Skills
As a Field Services Engineer, you'll need to demonstrate your troubleshooting and technical support skills. Be prepared to discuss specific examples of how you've resolved technical issues in the past, especially if they relate to printing or cutting technologies.
✨Highlight Customer Service Experience
Exceptional customer service is key in this role. Share experiences where you've gone above and beyond for a client, and explain how you handle difficult situations. This will show your potential employer that you can maintain strong client relationships.
✨Familiarise Yourself with Mimaki Products
Knowledge of Mimaki products is an advantage, so do your homework! Research their range of printers, cutters, and software. Being able to speak confidently about these products during your interview will set you apart from other candidates.
✨Demonstrate Flexibility and Teamwork
This role requires travel and sometimes working alone. Be ready to discuss how you manage your time effectively while on the road and how you collaborate with team members. Showing that you can adapt to different situations will be crucial.
