Hybrid Fitness is redefining the fitness industry by combining premium gym facilities, boutique studio classes, Reformer Pilates, recovery services, and an exceptional member experience under one roof. Located in Wimbledon, Hybrid Fitness is more than just a gym. We are a results-driven fitness community built on high standards, accountability, and continuous growth. Our members expect excellence, and so do we.
We are now looking for an ambitious, driven, and highly motivated Assistant Club Manager to help lead the club, support the management team, and play a key role in driving business performance. This is not a traditional gym management role. We are looking for someone who thrives under pressure, embraces responsibility, and is motivated by achieving targets and delivering results.
The Role
As Assistant Club Manager, you will work closely with the General Manager and senior leadership team to oversee the daily operation of the club while helping drive membership growth, member retention, and overall club performance. You will be expected to lead from the front, set high standards, and take ownership of the business when required. The successful candidate will be confident managing staff, handling member concerns, generating leads, converting memberships, and ensuring the club consistently delivers an outstanding member experience.
Key Responsibilities
- Support the day-to-day management and operation of the club
- Lead and motivate the team to achieve sales, retention, and service targets
- Generate and convert membership leads through proactive outreach and follow-up
- Conduct membership consultations, tours, and sales presentations
- Monitor and drive KPI performance across the club
- Always ensure exceptional member service and engagement
- Maintain high operational standards, cleanliness, and health & safety compliance
- Manage staff performance and hold team members accountable
- Resolve member concerns professionally and efficiently
- Support marketing initiatives, local partnerships, events, and community engagement
- Take ownership of the club in the absence of senior management
What We're Looking For
- Previous management or supervisory experience within the fitness, leisure, hospitality, or sales industry
- Proven track record of achieving sales targets and KPIs
- Strong leadership and people management skills
- Excellent communication and relationship-building abilities
- Highly organised with strong attention to detail
- Self‑motivated and capable of working independently
- Ability to remain calm and effective under pressure
- Strong problem‑solving and decision‑making skills
- High levels of accountability and ownership
- Flexible availability including evenings and weekends
- Previous experience within a gym or fitness environment
- Knowledge of membership sales and retention strategies
- Understanding of fitness products, classes, and training services
- Experience using CRM and membership management systems
The Type of Person Who Succeeds Here
We are looking for someone who:
- Takes pride in their work
- Has a strong work ethic
- Is proactive rather than reactive
- Looks for solutions rather than problems
- Is driven by targets and results
- Can motivate others through their actions
- Wants to build a long‑term career within the fitness industry
If you're looking for a role where you can make a genuine impact, develop your leadership skills, and help drive a growing premium fitness business, we'd love to hear from you.
Join Hybrid Fitness Wimbledon and help shape the future of fitness.
