Technical & Data Coordinator

Salary: £28,000-£30,000 per year, depending on experience

Location: Regular travel to Edinburgh

At Hyble, we’ve done both, and we’re not slowing down. We started as 12 people in a tech incubator, taking on a problem the entire beverage industry had quietly accepted as normal: why did it take weeks for a sales rep to get their customer the marketing support they needed to start selling? We built the answer. Hyble is now the only end‑to‑end point‑of‑sale ecosystem built for the global beverage industry. Active in 50+ markets, helping the world’s leading drinks brands create, approve, print, and deliver fully compliant POS materials in hours, not weeks.

We’ve delivered consistent revenue growth for eight consecutive years. Over the last three years alone, the business has grown 213% and reached profitability. In 2023, we won a landmark contract with Southern Glazer’s Wine & Spirits, a $25 billion business and the largest wine and spirits distributor in the US. Today we’re a 135+ person, award‑winning MarTech company operating across three continents.

The Opportunity: At Hyble, we’re building an AI‑first organisation with the mindset and capability to future‑prove the business and our teams. This role combines reporting, systems administration, data quality and customer coordination. It’s for someone who loves solving problems, spotting gaps, improving processes and helping detailed, fast‑moving work run smoothly.

What you’ll find here:

• Detailed‑focused that matters: This role is hands‑on and in the detail.
• Ownership Early: You’ll quickly become a trusted part of a critical customer‑facing function supporting one of our largest US customers.
• Complexity: This role combines operational coordination, data handling, customer communication, troubleshooting and process improvement in a fast‑moving environment where accuracy matters.
• Systems That Are Evolving: We’re continuously improving how this function operates through better tooling, automation and AI‑enabled workflows.
• Real Impact: The work you do directly impacts reporting accuracy, customer experience and operational performance at scale.

Job Requirements: This is a detail‑oriented, data‑intensive role within a fast‑moving customer environment. You’ll support the day‑to‑day running of operational reporting and invoicing workflows for a major US customer, helping ensure data accuracy, reporting quality and smooth operational delivery across multiple markets.

You will:

• Support the completion of daily and weekly operational reporting, invoicing and systems administration for our US customer base.
• Maintain and update information within internal and third‑party systems such as products, pricing and customer data changes.
• Review, validate and maintain reporting data to ensure accuracy and consistency across workflows and systems.
• Perform quality control checks and support reconciliation processes.
• Identify issues, blockers or missing information early and proactively elevate or resolve them before they impact delivery.
• Support customer communication and help maintain strong relationships.
• Work closely with teams across the business to ensure reporting, data and operational requirements are delivered accurately and on time.
• Contribute to process improvements, workflow optimisation and the evolution of systems, automation and AI‑enabled ways of working.

The Truth About Working Here: It’s messy and fast. We’re scaling quickly, priorities move, and nothing stays still for long. It’s demanding. Customers are waiting, deadlines are real, and the bar is high. It’s team‑first. No egos, no silos, no coasting.

What You Need to Bring:

• Strong attention to detail.
• Analytical mindset.
• Technical and AI curiosity.
• Strong communication skills.
• Resilience and adaptability.
• Ownership mentality.
• Strong organisational skills.
• Excel and data confidence.

Bonus Points:

• Experience working in data‑heavy administrative or coordination roles.
• Exposure to reporting, reconciliation or invoicing workflows.
• Experience using AI tools to improve productivity.
• Experience working with operational systems or databases.
• Data manipulation and analytics experience.

What We Are Not Looking For: The “too good for admin” mindset. The “heads down, task‑only” mindset. The person who avoids detail. The person who waits to be directed.

Missing a few requirements? Good roles stretch you. If you’re 70% there and hungry for the rest, we want to hear from you.

The Deal: Pension, Bonus, Referral, Pay review annually, Holidays, Giving back, Wellbeing, Health Days, Connection.

We’re building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work, be themselves and be proud to belong.