People Ops Manager

Location: Primarily remote, with some travel to Edinburgh

Hours: 3 days a week (full days or spread across the week)

Reports to: Head of People

It’s rare for companies to break out of the start‑up stage, rarer still to become profitable and keep growing. At Hyble, we’ve done both, and we’re not slowing down.

The People Team is leading the effort to build an AI‑first organisation with the mindset and capability to future‑prove the business and our teams. It’s a key goal for 2026.

The People team is small, trusted and central to how the business operates. You’ll report to a Head of People, who has strong relationships across the organisation, a deep understanding of the culture and values and will be stepping into the role from within the business.

The new role of People Ops Manager is being created to strengthen that capability, complementing it with operational depth and technical expertise, ensuring the day‑to‑day engine runs reliably and at scale, across both our UK and US operations.

A strong People Administrator will report into you, giving you the support to structure and deliver work effectively.

What you’ll find here:

• Ownership without overcomplication: You’ll run the day‑to‑day people processes with real autonomy.
• A function that matters: People at Hyble isn’t a support function in the background. It’s central to how the business operates, grows and wins.
• A partnership that works: You’ll work closely with a Head of People who brings strong leadership, culture and instinct.
• Problems worth solving: We’re evolving something good into something scalable.
• Impact you can see: This is a 130+ person business operating across the UK and US.

This is a hands‑on role. We’re looking for someone who takes pride in running things well, being in the detail, and making sure the People engine works day in, day out.

You’ll own the delivery of core People processes across the UK and US, working directly with managers and team members at key moments that matter: hiring, onboarding, performance rhythms, pay reviews and employee relations.

You’ll also line‑manage a capable People Administrator, ensuring work is structured, delegated effectively and delivered to a high standard.

This role exists to make the People function run reliably, so the Head of People can focus on leadership, capability and scaling the organisation.

You will:

• Own the day‑to‑day delivery of People operations across the UK and US.
• Partner directly with managers through key lifecycle moments including hiring, onboarding, performance cycles and pay reviews.
• Lead employee relations and case management.
• Design and improve People workflows.
• Introduce and apply AI and automation to reduce manual work.
• Maintain and evolve policies to reflect a scaling business.
• Act as the operational backbone of the People function.

The Truth About Working Here:

• It’s messy. Not everything is fully defined or perfectly optimised.
• It’s high ownership. This is a three‑day a week role, but it comes with real responsibility.
• It’s team‑first. There’s no room for ego here.

What You Need to Bring:

• Strong People Ops experience.
• Operational judgement.
• Employee relations experience.
• Systems thinking.
• Comfort working at pace.
• AI mindset.
• Clear communication.
• Collaborative approach.
• UK HR expertise is essential.

Bonus Points:

• Experience working across both UK and US employment contexts.
• Hands‑on experience using AI tools.
• Experience improving or redesigning People processes.
• Comfort working in a lean People team.

What We Are Not Looking For:

• The “hands‑off” HR manager.
• The policy‑first operator.
• The overly corporate approach.
• The empire builder.
• The passenger.

How We Work:

• Our values – humble, resilient, team, authenticity and bravery – are woven into everything we do.
• We find a way – roadblocks are puzzles, not excuses.
• We own it – we roll up our sleeves and take responsibility.
• We’re ambitious – we set bold goals and back ourselves and each other to deliver them.
• We’re curious – we challenge the way things have always been done.
• We give a damn – we work hard because we care deeply about our customers, colleagues, and our work.

The Deal:

• Pension: A combined contribution of up to 12% of your salary.
• Bonus: A bonus scheme based on company performance.
• Referral: A referral bonus when you successfully refer someone.
• Pay: We review pay annually, with performance being a key factor.
• Holidays: 33 days including public holidays.
• Giving back: 2 paid days to support a charity of your choice.
• Wellbeing: Enhanced sick pay from day 1.
• Health Days: 2 paid days to recharge when you need it.
• Connection: Flexibility to work hybrid.

We’re building an inclusive workplace that promotes and values difference, where everyone from any background can do their best work, be themselves and be proud to belong.