IT Manager

Location: Primarily remote in Scotland, with some travel to Edinburgh.

Reports to: VP of Engineering

Hyble is now the only end-to-end point-of-sale ecosystem built for the global beverage industry. Active in 50+ markets, helping the world’s leading drinks brands create, approve, print, and deliver fully compliant POS materials in hours, not weeks.

As Hyble’s IT Manager, you’ll take ownership of our business IT landscape across the UK and US. As we scale and embed AI more deeply into how we work, cybersecurity and data protection are critical business priorities. This role will play a key part in strengthening our security posture, ensuring we protect our systems, our data and our customers as we grow.

You will bring a security-first mindset across all aspects of IT, ensuring that reliability, usability and innovation are underpinned by strong risk management and appropriate controls. This role will also evolve into the Data Protection Officer (DPO) for the business, taking ownership of our approach to GDPR and data governance.

You’ll be responsible for managing IT operations, working closely with our outsourced providers, and ensuring our systems are reliable, secure by design, and aligned with business needs. You’ll also support the adoption of AI tools across the business in a practical and structured way.

Ultimately, this role is about ensuring we can move fast as a business while staying secure, compliant and trusted.

You will:

• Support the implementation and maintenance of our security processes, including ISO/IEC 27001 compliance, working closely with external partners where needed.
• Identify and help mitigate security and data risks across our systems, vendors and ways of working, bringing a security-first lens to how we operate.
• Take ownership of the day-to-day management of our IT estate and vendor landscape, ensuring performance, reliability, security and continuous improvement.
• Manage outsourced IT partners across the UK and US, improving service delivery, responsiveness and value for money.
• Act as a key point of contact for IT across the business, supporting teams with issues, improvements and ongoing needs.
• Improve the day-to-day employee experience by reducing friction, downtime and recurring IT issues.
• Help enable the safe and practical use of AI tools across the business, supporting teams to work more efficiently.
• Ensure that the adoption of AI tools aligns with our security and data protection principles.
• Support the development of our data protection practices, with scope to take on Data Protection Officer (DPO) responsibilities over time.

The Truth About Working Here:

• It’s messy and fast. We’re scaling quickly, priorities move, and nothing stays still for long.
• It’s demanding. Customers are waiting, deadlines are real, and the bar is high.
• It’s team-first. No egos, no silos, no coasting.

What you need to bring:

• Experience managing IT in a scaling environment.
• Strong understanding of IT systems and security.
• Understanding of data protection principles (e.g. GDPR).
• Experience working with external providers.
• Interest in AI and how it can be applied.
• Clear and approachable communicator.
• Ownership and problem-solving mindset.
• Collaborative approach.
• Experience working Microsoft ecosystems and Azure cloud.

Bonus Points:

• Experience supporting or implementing AI tools within a business setting.
• Exposure to both UK and US IT or regulatory environments.
• Relevant certifications such as ITIL, CompTIA, or equivalent.

The Deal:

• Pension: A combined contribution of up 12% of your salary.
• Bonus: A bonus scheme based on company performance.
• Referral: A referral bonus when you successfully refer someone.
• Pay: We review pay annually, with performance being a key factor.
• Holidays: 33 days including public holidays, with options to buy or sell extra days.
• Giving back: 2 paid days to support a charity of your choice.
• Wellbeing: Enhanced sick pay from day 1 and coaching and counselling through our wellbeing partners, Plumm.
• Health Days: 2 paid days to recharge when you need it.
• Connection: Flexibility to work hybrid + quarterly company meet ups and regular in-person team sessions.

We’re building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work, be themselves and be proud to belong.