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- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the Hyatt family, a global leader in hospitality with over 1150 hotels worldwide.
- Benefits: Enjoy 12 complimentary nights at Hyatt hotels, discounts for friends and family, and free uniform laundry.
- Why this job: Be part of a diverse team that values individuality and offers clear career progression.
- Qualifications: Previous experience in a luxury environment is preferred but not essential.
- Other info: Hyatt promotes a culture of empathy, integrity, and inclusion, making it a great place to work.
The predicted salary is between 24000 - 33600 £ per year.
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About Park Hyatt London River Thames
Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
About Park Hyatt London River Thames
Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
Duties and responsibilities related to the Waiter/ess role
- Deliver exceptional service by crafting memorable dining experiences with prompt and professional attention.
- Provide a warm and friendly welcome to all guests, creating a welcoming atmosphere from the moment they arrive.
- Stay knowledgeable about all menu items, including daily specials and promotions, to communicate effectively with guests.
- Follow departmental standard operating procedures to maintain high service standards.
About You
Previous experience working in the same or similar role in a luxury environment is desired.
Benefits of the Waiter/ess role include
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you.We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Waiter/ess role and start your journey with Hyatt Hotels!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
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Job function
Management and Manufacturing
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Industries
Hospitality
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Waiter/ess employer: Hyatt
Contact Detail:
Hyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess
✨Tip Number 1
Familiarise yourself with the Park Hyatt brand and its values. Understanding their commitment to exceptional service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to showcase your previous experience in luxury environments. Be ready to share specific examples of how you've delivered outstanding service, as this is crucial for a role at a prestigious hotel like Park Hyatt.
✨Tip Number 3
Practice your communication skills, especially in a customer-facing context. Being able to engage warmly with guests and effectively communicate menu items will be key to impressing during the interview process.
✨Tip Number 4
Network with current or former employees of Hyatt. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application and interview.
We think you need these skills to ace Waiter/ess
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter/ess at Hyatt. Familiarise yourself with their service standards and the type of dining experiences they aim to create.
Tailor Your CV: Highlight any previous experience in hospitality, especially in luxury environments. Emphasise skills that align with the job description, such as customer service, teamwork, and knowledge of food and beverage.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Hyatt's values. Mention specific experiences that demonstrate your ability to deliver exceptional service and create memorable dining experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hyatt
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including daily specials and promotions. This will help you communicate effectively with guests and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional service. Highlight how you created memorable dining experiences and handled any challenges that arose.
✨Emphasise Teamwork and Collaboration
Discuss your ability to work well in a team, as hospitality relies heavily on collaboration. Share instances where you supported colleagues or contributed to a positive work environment.
✨Demonstrate Your Passion for Hospitality
Express your genuine interest in the hospitality industry and why you want to work at Hyatt specifically. Mention their values of empathy, integrity, and inclusion, and how they resonate with you.
