At a Glance
- Tasks: Drive revenue by managing client relationships and leading negotiations for events.
- Company: Join a premium hotel team focused on service excellence and growth.
- Benefits: Enjoy 12 complimentary nights, discounted stays, free meals, and monthly massages.
- Other info: Opportunity to build relationships through networking events and site visits.
- Why this job: Shape memorable experiences while growing your career in a dynamic environment.
- Qualifications: Experience in MICE sales with strong communication and negotiation skills.
The predicted salary is between 45000 - 55000 £ per year.
As Senior MICE Sales Manager, you drive groups and events revenue for Andaz London Liverpool Street by growing key client relationships and leveraging market intelligence. You will lead negotiations, contracts, and client presentations while staying aligned with the hotel’s culture and sales strategy. The role combines field visits, offsite meetings, and network events to uncover opportunities and shape memorable experiences. You join a premium hotel team focused on service excellence and business growth.
Pay / Benefits
- 12 complimentary nights annually across Hyatt Hotels
- Discounted hotel stays for you and family/friends
- Free monthly massages
- Access to hotel gym
- Free meals on duty
- Uniform provided and laundered
Responsibilities
- Manage a portfolio of accounts to grow loyalty and repeat business
- Prospect, quote, negotiate, and contract for groups and events
- Leverage market intelligence and third-party inputs to identify new opportunities
- Conduct daily site visits, client meetings, and presentations
- Coordinate fam trips and networking events to build relationships
- Perform sales trips within the territory as per marketing plan
- Monitor market trends and competitor activity to feed the sales strategy
- Keep the hotel CRM/system updated regularly
Key requirements
- Experience in MICE, corporate, group sales or similar premium hotel sales role
- Proven track record in developing opportunities and achieving revenue targets
- Excellent communication, negotiation, and presentation skills
- Commercially minded, organized, and able to manage multiple deadlines
- Knowledge of MICE market, revenue principles, and hotel operations (desirable)
- Familiarity with CRM systems, sales reporting tools, and hotel management software (advantageous)
- Strong relationship-building
- Effective communication
- Negotiation finesse
- CRM systems
- Sales reporting tools
- Hotel management software
Senior MICE Sales Manager employer: Hyatt
At Park Hyatt London River Thames, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Groups & Events Coordinator, you will enjoy a range of benefits including 12 complimentary nights at Hyatt Hotels worldwide, continuous learning opportunities, and a commitment to your professional growth within a globally recognised hospitality brand. Our inclusive environment encourages collaboration and empowers you to make a meaningful impact while delivering outstanding guest experiences in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Senior MICE Sales Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hyatt. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hyatt
Don't be shy about reaching out to Hyatt directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior MICE Sales Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hyatt and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hyatt
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
