Night Manager

Night Manager

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Hyatt

At a Glance

  • Tasks: Lead the Night team, ensuring exceptional guest experiences and overseeing all night operations.
  • Company: Hyatt Regency London Blackfriars is a luxurious hotel steeped in history, offering a vibrant work environment.
  • Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays for friends and family, and free meals on duty.
  • Why this job: Join a diverse team that values individuality and offers clear career progression in hospitality.
  • Qualifications: Mid-senior level management experience in hospitality is preferred.
  • Other info: Be part of a globally recognised company committed to making travel more human and sustainable.

The predicted salary is between 30000 - 42000 £ per year.

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Salary + Service Charge

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • Free meals on duty
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Uniform provided and laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Salary + Service Charge
Just some of the benefits you will enjoy as a Night Manager

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • Free meals on duty
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Uniform provided and laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About Hyatt Regency London Blackfriars
Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII\’s Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 2 restaurants and 1 signature bar.
Duties and tasks related to the Night Manager role include

  • Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
  • Ensures guests\’ needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire procedures
  • Be responsible for all Front Office functions during the overnight shift including the preparation and disposition of all night audit work
  • Oversee preparation of daily summary reports.
  • Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today for this Night Manager role and start your journey with Hyatt Regency London Blackfriars!

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitality

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Night Manager employer: Hyatt

Hyatt Regency London Blackfriars is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. With benefits like 12 complimentary nights at Hyatt hotels worldwide, discounted stays for family and friends, and continuous learning opportunities, employees are empowered to thrive in their careers while enjoying a supportive and inclusive environment. Located in the heart of London, this five-star hotel not only provides a regal backdrop but also fosters a sense of belonging within a diverse team dedicated to making travel more human.
Hyatt

Contact Detail:

Hyatt Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Manager

Tip Number 1

Familiarise yourself with Hyatt's core values, such as Empathy and Integrity. During any interviews or networking opportunities, demonstrate how your personal values align with theirs, showcasing your commitment to their mission of caring for people.

Tip Number 2

Highlight your leadership skills and experience in managing teams, especially in a hospitality setting. Be prepared to share specific examples of how you've motivated and inspired your team in previous roles, as this is crucial for the Night Manager position.

Tip Number 3

Research the local area around Hyatt Regency London Blackfriars. Understanding the hotel's surroundings and its significance can help you engage in meaningful conversations during interviews, showing your genuine interest in the role and the location.

Tip Number 4

Network with current or former Hyatt employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Night Manager role, which can help you tailor your approach when applying.

We think you need these skills to ace Night Manager

Leadership Skills
Customer Service Excellence
Health and Safety Compliance
Conflict Resolution
Time Management
Attention to Detail
Team Motivation
Communication Skills
Problem-Solving Skills
Operational Management
Financial Acumen
Report Preparation
Training and Development
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Night Manager position at Hyatt. Understand the key responsibilities and required skills, such as leadership, guest service, and operational management.

Tailor Your CV: Customise your CV to highlight relevant experience in hospitality management, particularly in night operations or front office roles. Use specific examples that demonstrate your ability to lead a team and ensure guest satisfaction.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your alignment with Hyatt's values of empathy, integrity, and inclusion. Mention why you are interested in the Night Manager role and how your background makes you a great fit.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Hyatt

Understand the Role

Make sure you thoroughly understand the responsibilities of a Night Manager. Familiarise yourself with the specific duties mentioned in the job description, such as overseeing night operations and ensuring guest satisfaction.

Showcase Leadership Skills

As a Night Manager, you'll be leading a team during the night shift. Be prepared to discuss your leadership style and provide examples of how you've motivated and trained team members in previous roles.

Emphasise Customer Service

Hyatt values exceptional guest experiences. Prepare to share stories that highlight your commitment to customer service and how you've gone above and beyond to meet guests' needs in past positions.

Align with Company Values

Familiarise yourself with Hyatt's core values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Be ready to discuss how these values resonate with you and how you can embody them in your role as Night Manager.

Night Manager
Hyatt
Location: London
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