Overview
As Senior MICE Sales Manager, you drive groups and events revenue for Andaz London Liverpool Street by growing key client relationships and leveraging market intelligence. You will lead negotiations, contracts, and client presentations while staying aligned with the hotel’s culture and sales strategy. The role combines field visits, offsite meetings, and network events to uncover opportunities and shape memorable experiences. You join a premium hotel team focused on service excellence and business growth.
Pay / Benefits
- 12 complimentary nights annually across Hyatt Hotels
- Discounted hotel stays for you and family/friends
- Free monthly massages
- Access to hotel gym
- Free meals on duty
- Uniform provided and laundered
Responsibilities
- Manage a portfolio of accounts to grow loyalty and repeat business
- Prospect, quote, negotiate, and contract for groups and events
- Leverage market intelligence and third-party inputs to identify new opportunities
- Conduct daily site visits, client meetings, and presentations
- Coordinate fam trips and networking events to build relationships
- Perform sales trips within the territory as per marketing plan
- Monitor market trends and competitor activity to feed the sales strategy
- Keep the hotel CRM/system updated regularly
Key requirements
- Experience in MICE, corporate, group sales or similar premium hotel sales role
- Proven track record in developing opportunities and achieving revenue targets
- Excellent communication, negotiation, and presentation skills
- Commercially minded, organized, and able to manage multiple deadlines
- Knowledge of MICE market, revenue principles, and hotel operations (desirable)
- Familiarity with CRM systems, sales reporting tools, and hotel management software (advantageous)
- strong relationship-building
- effective communication
- negotiation finesse
- CRM systems
- sales reporting tools
- hotel management software
Senior MICE Sales Manager in London employer: Hyatt
At Park Hyatt London River Thames, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Groups & Events Coordinator, you will enjoy a range of benefits including 12 complimentary nights at Hyatt Hotels worldwide, continuous learning opportunities, and a commitment to your professional growth within a globally recognised hospitality brand. Our inclusive environment encourages collaboration and empowers you to make a meaningful impact while delivering outstanding guest experiences in the heart of London.
