At a Glance
- Tasks: Drive global sales growth and manage key accounts in the Leisure segment.
- Company: Join Hyatt's dynamic Global Sales team with a focus on leisure and lifestyle.
- Benefits: Competitive salary, travel opportunities, and a supportive remote/hybrid work environment.
- Other info: Collaborate with diverse teams and enjoy excellent career advancement opportunities.
- Why this job: Make an impact in a global role while building strong relationships with key stakeholders.
- Qualifications: 10+ years in hotel sales, with expertise in the UK leisure market.
The predicted salary is between 80000 - 100000 € per year.
Your Role
The Global Sales Account Director is a proactive sales role within the Leisure & Lifestyle team of HSF EAME, part of Hyatt’s Global Sales division, working in a global, remote/hybrid team environment. The position carries defined revenue goals to grow total account revenue for hotels globally across all brands for an assigned EAME account portfolio within the Leisure segment in line with Hyatt’s global Sales and Distribution strategy.
Your Responsibilities
- Account Portfolio Ownership & Growth: Proactively and strategically manage and grow key accounts within the Leisure segment for both Transient and Groups, including total account management and account penetration. Identify key decision makers and influencers on buying decisions.
- Day-to-Day Account Ownership: Own and oversee day-to-day account management activities for assigned portfolio, including initiating and leading high-impact trainings, presentations, and webinars for external customers on programs, brands, products and destinations, and internal customers on account and market mechanisms in collaboration with global counterparts.
- Customer Relationship Management: Establish, deepen, and strategically lead strong, long-term, value-driven relationships with key customer stakeholders up to senior level to drive sustained commercial growth.
- Strategic Account Management: Develop and maintain account goals and objectives for strategic account plans, and define and lead global account strategies.
- Business Development & Conversion: Drive the conversion of transient and group business for hotels globally through proactive selling, following established sales strategies, processes, and approval frameworks.
- Pipeline Development: Identify, qualify, and progress sales opportunities based on data analysis to build a sustainable future revenue pipeline in line with Hyatt’s global sales and distribution strategy.
- Customer Engagement Activities: Plan and execute revenue-generating segment- and account-specific sales and marketing activities including customer events, roadshows, selected trade shows, and relevant marketing tactics.
- Performance & Data Analysis: Monitor account performance, analyze data and account potential for Hyatt, and support data gathering, reporting, and tracking functions to identify trends, risks, and growth opportunities.
- Market Insight Sharing: Share relevant market trends and account insights with internal stakeholders to support alignment and decision-making.
- CRM & Data Integrity: Establish and maintain complete and up-to-date information on each account, including a thorough understanding of each account’s needs, history, plans, issues, organizational structure, strategies, existing business alliances, and key competitors, in line with Hyatt standards.
- Multi-team Account Management: Lead and coordinate global account teams and support on global account teams as required, aligning all actions with the global sales, revenue and distribution strategy for Hyatt.
Qualifications
- Minimum 10 years’ experience in hotel sales, including both property-level and corporate-level roles.
- At least 5 years’ experience within the UK leisure market, ideally at a corporate level.
- Strong knowledge of the UK Tour Operator landscape and the wider leisure industry.
- Proven experience working in a global organisation with diverse, international teams.
- Solid understanding of leisure sales and distribution channels, associated costs, and the differing requirements of urban and resort properties.
- Demonstrated cross-functional commercial expertise across Revenue Management, Distribution, Marketing, and Sales.
- Experience leading or coordinating cross-functional and/or virtual account teams is advantageous.
- Advanced proficiency in MS Office, with experience using CRM, Cognos and ThoughtSpot.
- Willingness to travel regularly for sales calls, account reviews, customer events, trade shows, and hotel familiarisation trips, while managing assigned travel budgets.
- Strong organisational and time-management skills.
- Excellent written and verbal communication skills in English.
- Recognised as a Sales Subject Matter Expert (on-property and above-property), with the ability to build strong relationships across regional offices, general managers, sales leaders, and revenue leaders.
Global Sales Account Director in London employer: Hyatt
Hyatt is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Global Sales Account Director role within the Leisure & Lifestyle team. Employees benefit from comprehensive training programs, opportunities for professional growth, and the chance to collaborate with diverse, international teams in a hybrid work environment. With a strong focus on employee well-being and career development, Hyatt offers a rewarding experience for those looking to make a significant impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Global Sales Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Global Sales Account Director role.
✨Tip Number 2
Show off your skills! Prepare a killer presentation or case study that highlights your experience in hotel sales and account management. This will help you stand out when you get the chance to meet potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Hyatt, and express your interest in working with them. You never know what opportunities might arise!
✨Tip Number 4
Keep it real! When you get an interview, be genuine and share your passion for the leisure industry. Show them how your experience aligns with their goals, and don’t forget to apply through our website for a smoother process!
We think you need these skills to ace Global Sales Account Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Global Sales Account Director role. Highlight your experience in hotel sales and any relevant achievements that align with the responsibilities mentioned in the job description. We want to see how you can bring value to our Leisure & Lifestyle team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts and driven revenue growth in the leisure segment. Let us know what excites you about working with Hyatt!
Showcase Your Communication Skills:Since excellent communication is key for this position, make sure your application reflects your written communication skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We love a bit of flair!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Hyatt
✨Know Your Accounts Inside Out
Before the interview, dive deep into the accounts you'll be managing. Understand their history, needs, and any recent changes in their strategies. This will not only show your commitment but also help you discuss how you can drive growth effectively.
✨Showcase Your Sales Strategy Skills
Prepare to discuss specific sales strategies you've successfully implemented in the past. Be ready to share examples of how you've identified key decision-makers and influenced buying decisions, as this is crucial for the Global Sales Account Director role.
✨Demonstrate Relationship Building
Think of examples where you've established strong, long-term relationships with clients. Highlight how these relationships have led to sustained commercial growth, as this aligns perfectly with the responsibilities of the position.
✨Be Data-Driven
Familiarise yourself with data analysis techniques and how they apply to account performance. Be prepared to discuss how you've used data to identify trends and growth opportunities in previous roles, as this will resonate well with the interviewers.
