At a Glance
- Tasks: Join our vibrant Front Office team, welcoming guests and ensuring exceptional experiences.
- Company: Hyatt is a global leader in hospitality, dedicated to creating meaningful careers.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, free meals, and career development opportunities.
- Why this job: Be part of a culture that values empathy, respect, and personal growth in a dynamic environment.
- Qualifications: No prior experience needed; just bring your passion for hospitality and a positive attitude.
- Other info: Explore unique Hyatt properties across London, each offering distinct charm and career opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Exciting Front Office Opportunities Across Our London Hotels!
Just some of the benefits you will enjoy at Hyatt:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted stays across Hyatt not just for you, but also your family and friends from the day you start
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt hotels
- Complimentary uniform and laundry service
- Headspace membership and access to our Employee Assistance Programme
- Career development and global opportunities within Hyatt
- Continuous learning and development opportunities to provide you with the skills, knowledge, and support needed to grow your career and achieve your full potential.
Front Office Opportunities Across Our London Hotels Include:
- Front Office Host/Hostess
- Guest Relations Host/Hostess
Discover seven unique and distinguished Hyatt properties across London, each offering its own distinctive charm, exceptional hospitality, and dynamic career opportunities:
- Park Hyatt London River Thames – Our newest and most luxurious hotel, where refined elegance meets breath-taking city and river views. Indulge in exquisite dining and unwind at the tranquil spa.
- Hyatt Regency London – The Churchill – Nestled in Marylebone, this sophisticated hotel offers timeless luxury, with easy access to Oxford Street and Hyde Park.
- Great Scotland Yard Hotel (The Unbound Collection by Hyatt) – Just moments from Trafalgar Square, this historic hotel - once home to the Metropolitan Police - delivers a unique experience with cocktails at 40 Elephants Bar and indulgent Afternoon Tea at The Parlour.
- Hyatt Regency London Blackfriars – Set in a Grade II-listed building on the former grounds of King Henry VIII’s Bridewell Palace, this regal hotel is a short stroll from St Paul’s Cathedral, the Tate Modern, and the South Bank.
- Andaz London Liverpool Street – A vibrant 5-star hotel that blends East London’s rich heritage with bold design, local culture, and vibrant London energy.
- Hyatt Regency London Stratford – Located within the lively Westfield Stratford shopping and entertainment complex, this stylish hotel is an ideal base for business and leisure travellers alike.
- Hyatt Place London Heathrow Airport – Offering comfort and convenience just five minutes from Heathrow terminals, with seamless transport links to central London.
At Hyatt ‘We care for people so they can be their best’. This purpose is the very foundation of everything we do. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing, we strive for a workplace where everyone feels valued and empowered to grow. Hyatt opens doors to build meaningful careers.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today and start your journey with Hyatt!
Hotel Front Office Opportunities employer: Hyatt
Contact Detail:
Hyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Front Office Opportunities
✨Tip Number 1
Familiarise yourself with Hyatt's values and mission. Understanding their commitment to empathy, integrity, and inclusion will help you align your responses during interviews and show that you're a good cultural fit.
✨Tip Number 2
Research the specific hotels within the Hyatt group in London. Each property has its unique charm and offerings, so being able to discuss what excites you about a particular hotel can set you apart from other candidates.
✨Tip Number 3
Network with current or former Hyatt employees on platforms like LinkedIn. They can provide insider tips about the interview process and what the company values in its staff, which can be invaluable for your preparation.
✨Tip Number 4
Prepare to demonstrate your customer service skills through role-play scenarios. Since front office roles are heavily focused on guest interactions, showcasing your ability to handle various situations can impress interviewers.
We think you need these skills to ace Hotel Front Office Opportunities
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the specific roles available at Hyatt, such as Front Office Host/Hostess or Guest Relations Host/Hostess. Tailor your application to highlight relevant skills and experiences that align with these positions.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide exceptional service.
Write a Personalised Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Mention why you want to work at Hyatt specifically and how your values align with theirs, such as empathy and respect.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hyatt
✨Research the Company
Before your interview, take some time to learn about Hyatt's values and mission. Understanding their commitment to hospitality and employee wellbeing will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
As a front office role is all about guest interaction, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure a guest's satisfaction.
✨Dress Appropriately
First impressions matter! Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or career development opportunities at Hyatt. This shows your genuine interest in the position and the company.