RBH Hospitality Management is seeking a Guest Service Manager for Hyatt Place London City East in London. The role focuses on leading the Front Office team, delivering personalised guest experiences, and maintaining brand expectations from arrival to departure.
You will drive guest satisfaction, support recruitment and training, and collaborate with Housekeeping, Maintenance, and F&B to ensure seamless operations in a vibrant city-centre hotel setting.
#J-18808-LjbffrGuest Experience Leader β Front Office & Team Growth employer: Hyatt
The Standard, London is an exceptional employer that thrives on creativity and cultural engagement, making it a vibrant place to work in the heart of King's Cross. With a dynamic work culture that embraces innovation and collaboration, employees benefit from competitive compensation, extensive training opportunities, and a range of perks including discounts across our renowned restaurants and bars. Join us to be part of a team that values individuality and fosters personal growth while delivering unforgettable experiences to our guests.