At a Glance
- Tasks: Support the Sales Director and Events Manager with admin tasks and client communications.
- Company: Join Hyatt, a global leader in hospitality, dedicated to authentic experiences and inclusivity.
- Benefits: Enjoy competitive pay, discounts, free meals, and 28-33 days holiday.
- Why this job: Be part of a diverse team that values growth, innovation, and meaningful connections.
- Qualifications: Experience in hospitality, strong organisation skills, and a positive attitude are essential.
- Other info: Full-time role with standard hours and occasional evening or weekend work.
The predicted salary is between 28800 - 42000 £ per year.
Administrative & Marketing Assistant at Hyatt Regency Birmingham
Join Hyatt and help sell the future of hospitality. We are evolving the industry by connecting the world through care, offering authentic and meaningful experiences to our colleagues and guests across 69 countries.
Hyatt is committed to creating an inclusive environment where everyone can thrive, regardless of career stage. We believe in opening doors and supporting personal and professional growth, guided by our principle that \”Care Connects Us.\” We value curiosity, innovation, and authenticity, and we aim to turn every trip into a journey and every job into a career.
What You Can Expect
- Competitive salary and benefits package
- Discounts on accommodation and dining at Hyatt properties worldwide
- Complimentary meals on duty
- Holiday entitlement of 28 days, increasing to 33 days including bank holidays
- Opportunities for learning and development, both internally and externally
- Employee assistance programs to support well-being
- A supportive, inclusive, and diverse work environment
- Participation in UK DE&I initiatives
Role Overview
This varied role involves providing administrative support to the Director of Sales and the Groups & Events Manager. Responsibilities include maintaining client and booking records, preparing contracts, managing deposits, supporting the contracting process, handling administrative tasks such as filing, updating databases, tracking payments, and assisting with billing reconciliation.
You will also collaborate with the Sales & Marketing team on hotel tours, client communications, and event coordination to ensure a seamless experience for clients and stakeholders.
This is a full-time role (40 hours/week), with standard office hours and occasional evening or weekend work with prior notice.
About You
The ideal candidate will have experience in hospitality, be well-organized, capable of multitasking, and maintain a positive attitude.
Hyatt Regency Birmingham is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds to apply.
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Administrative and Marketing Assistant employer: Hyatt
Contact Detail:
Hyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative and Marketing Assistant
✨Tip Number 1
Familiarise yourself with Hyatt's values and mission. Understanding their commitment to inclusivity and care will help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Network with current or former employees of Hyatt. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your organisational skills and ability to multitask. Highlighting these skills will show that you are well-suited for the varied responsibilities of the role.
✨Tip Number 4
Research the latest trends in hospitality marketing. Being knowledgeable about current industry practices will not only impress during interviews but also show your enthusiasm for contributing to Hyatt's marketing efforts.
We think you need these skills to ace Administrative and Marketing Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Administrative and Marketing Assistant position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is well-structured and highlights your administrative and marketing skills. Include specific examples of your experience in hospitality, multitasking abilities, and any relevant achievements that demonstrate your capability for this role.
Write a Tailored Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Mention how your values align with Hyatt's commitment to care and inclusivity, and provide examples of how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Hyatt
✨Research the Company Culture
Before your interview, take some time to understand Hyatt's commitment to inclusivity and care. Familiarise yourself with their values and how they connect with their employees and guests. This will help you align your answers with their ethos during the interview.
✨Showcase Your Organisational Skills
As an Administrative and Marketing Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your ability to maintain records and handle administrative duties efficiently.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing client communications or coordinating events. Think of relevant scenarios from your previous roles and be ready to discuss how you approached challenges and achieved positive outcomes.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for the hospitality industry and how it aligns with your career goals. Share any relevant experiences that showcase your dedication to providing excellent service and creating memorable experiences for clients.