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- Tasks: Join our vibrant team as a Front of House Receptionist, welcoming guests and ensuring exceptional service.
- Company: Hyatt Hotels is renowned for its luxurious hospitality and commitment to employee growth.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, free meals, and a Headspace membership.
- Why this job: Be part of a dynamic culture that values empathy, integrity, and personal development in hospitality.
- Qualifications: No prior experience required; just bring your passion for customer service and a positive attitude.
- Other info: Explore unique Hyatt properties across London, each offering distinct charm and career opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Exciting Front Office Opportunities Across Our London Hotels!
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted stays across Hyatt not just for you, but also your family and friends from the day you start
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt hotels
- Complimentary uniform and laundry service
- Headspace membership and access to our Employee Assistance Programme
- Career development and global opportunities within Hyatt
- Continuous learning and development opportunities to provide you with the skills, knowledge, and support needed to grow your career and achieve your full potential.
Front Office opportunities across our London hotels include:
- Front Office Host/Hostess
- Guest Service Agent
Discover seven unique and distinguished Hyatt properties across London, each offering its own distinctive charm, exceptional hospitality, and dynamic career opportunities:
- Park Hyatt London River Thames – Our newest and most luxurious hotel, where refined elegance meets breath-taking city and river views.
- Hyatt Regency London – The Churchill – Nestled in Marylebone, this sophisticated hotel offers timeless luxury, with easy access to Oxford Street and Hyde Park.
- Great Scotland Yard Hotel (The Unbound Collection by Hyatt) – Just moments from Trafalgar Square, this historic hotel - once home to the Metropolitan Police - delivers a unique experience with cocktails at 40 Elephants Bar and indulgent Afternoon Tea at The Parlour.
- Hyatt Regency London Blackfriars – Set in a Grade II-listed building on the former grounds of King Henry VIII’s Bridewell Palace, this regal hotel is a short stroll from St Paul’s Cathedral, the Tate Modern, and the South Bank.
- Andaz London Liverpool Street – A vibrant 5-star hotel that blends East London’s rich heritage with bold design, local culture, and vibrant London energy.
- Hyatt Regency London Stratford – Located within the lively Westfield Stratford shopping and entertainment complex, this stylish hotel is an ideal base for business and leisure travellers alike.
This purpose is the very foundation of everything we do. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing, we strive for a workplace where everyone feels valued and empowered to grow. Join a team that is making travel more human. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Contact Detail:
Hyatt UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Hotel Receptionist
✨Tip Number 1
Familiarise yourself with Hyatt's values and mission. Understanding their commitment to empathy, integrity, and inclusion will help you align your responses during interviews and show that you're a good cultural fit.
✨Tip Number 2
Research the specific hotels you're interested in. Each property has its own unique charm and offerings, so being able to discuss what excites you about a particular hotel can set you apart from other candidates.
✨Tip Number 3
Network with current or former Hyatt employees. They can provide valuable insights into the company culture and the day-to-day responsibilities of a Front of House Hotel Receptionist, which can help you prepare for interviews.
✨Tip Number 4
Prepare to demonstrate your customer service skills. Think of examples from your past experiences where you've gone above and beyond for a guest or resolved a difficult situation, as these are key qualities Hyatt looks for in their team members.
We think you need these skills to ace Front of House Hotel Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any previous roles in front office positions or similar environments, showcasing your skills in communication and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Hyatt's values. Mention specific reasons why you want to work at Hyatt and how you align with their mission to make travel more human.
Highlight Relevant Skills: In your application, focus on key skills such as attention to detail, multitasking, and interpersonal skills. Provide examples of how you've successfully used these skills in past roles to enhance guest experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Hyatt UK & Ireland
✨Research the Company
Before your interview, take some time to learn about Hyatt's values and the unique features of each hotel. Understanding their commitment to hospitality and employee wellbeing will help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
As a Front of House Hotel Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation effectively.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the standards expected in the hospitality industry.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about career development opportunities or how the team embodies Hyatt's values in their daily operations. This demonstrates your genuine interest in the role and the company.
