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For Companies At a Glance
- Tasks: Welcome guests, take orders, and deliver exceptional service in a vibrant dining environment.
- Company: Join the Hyatt family at The Montagu, a stylish venue in central London.
- Benefits: Enjoy 12 free hotel nights, discounts for friends and family, and free meals on duty.
- Why this job: Be part of a diverse team and create memorable dining experiences for guests.
- Qualifications: Friendly attitude and customer service skills; food service experience is a bonus.
- Other info: Great career growth opportunities and a supportive work culture focused on wellbeing.
The predicted salary is between 12 - 16 ÂŁ per hour.
Welcome and engage with guests, accurately taking and relaying food and beverage orders to ensure exceptional service. Deliver food and beverages efficiently, maintaining high standards of presentation and quality. Ensure the cleanliness and organization of the dining area is maintained in accordance with hygiene and safety regulations. Handle payment transactions accurately and address guest inquiries or concerns promptly and professionally.
About You
You are a friendly and attentive individual with excellent customer service skills. You work efficiently in a fast‑paced environment, ensuring guests have a pleasant dining experience. Previous experience in food service is a plus.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- Life Assurance
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Hyatt Regency London - The Churchill
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and afternoon tea at The Montagu Kitchen and snacks and cocktails at award‑winning Churchill Bar & Terrace.
At Hyatt “We care for people so they can be their best”. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for Waiter/Waitress and start your journey with Hyatt Hotels!
Waiter/ess - The Montagu employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess - The Montagu
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a coffee or a meal. This way, you can see how the staff interacts with guests and get a feel for the atmosphere. Plus, it shows your genuine interest when you mention it in your interview!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate taking orders and handling guest inquiries. The more comfortable you are, the better you'll shine during the interview process.
✨Tip Number 3
Network like a pro! Chat with current or former employees on social media or at events. They can give you insider tips about the application process and what the team values most in a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant experience and skills that match the job description perfectly.
We think you need these skills to ace Waiter/ess - The Montagu
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and attentive nature shine through. We want to see the real you, so don’t be afraid to show off your customer service skills and how you engage with guests!
Tailor Your Experience: Make sure to highlight any previous experience in food service, even if it’s just a part-time gig. We love seeing how your background aligns with the role, so connect the dots for us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Hyatt Regency
✨Know the Menu Inside Out
Familiarise yourself with The Montagu's menu before the interview. Being able to discuss dishes, ingredients, and even suggest pairings shows your enthusiasm and readiness to engage with guests.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional service. Highlight how you handled difficult situations or went above and beyond for a guest – this is key in the hospitality industry!
✨Practice Your Communication
Since you'll be taking orders and interacting with guests, practice clear and friendly communication. You might even role-play with a friend to simulate the interview environment and get comfortable with the flow of conversation.
✨Dress to Impress
Even though it's a casual dining environment, make sure to dress smartly for your interview. A neat appearance reflects your professionalism and respect for the role you're applying for at Hyatt.
