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For Companies At a Glance
- Tasks: Welcome guests and provide exceptional service in a vibrant bar setting.
- Company: Join the Hyatt family at the stylish Churchill Bar in London.
- Benefits: Enjoy 12 free hotel nights, discounts, free meals, and career growth opportunities.
- Why this job: Be part of a diverse team and create memorable experiences for guests.
- Qualifications: Previous hospitality experience and excellent communication skills are preferred.
- Other info: Work in a dynamic environment with a focus on wellbeing and inclusion.
The predicted salary is between 11 - 16 £ per hour.
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes and afternoon tea at The Montagu and snacks and cocktails at award‑winning Churchill Bar & Terrace.
Duties and Responsibilities
- Provide a warm and friendly welcome to all guests, creating a welcoming atmosphere from the moment they arrive.
- Stay knowledgeable about all menu items, including daily specials and promotions, to communicate effectively with guests.
- Have excellent product knowledge and be able to make recommendations to guests.
- Follow departmental standard operating procedures to maintain high service standards.
- Control and analyse quality levels of service, guest satisfaction, sanitation, cleanliness and hygiene.
- Deliver the outlet concept, ensuring every aspect of the operation stays true to this concept as advised by the manager.
About You
- Previous experience in a similar role within the premium hospitality segment is preferred.
- You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt, not just for you but also for your family and friends from the day you start.
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Life assurance.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family, which has 1,150 hotels in over 70 countries and is recognised as a Great Place to Work Company! We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Next Steps: Apply today for this Waiter/ess – Churchill Bar role and start your journey with Hyatt Hotels!
Waiter/ess - Churchill Bar employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess - Churchill Bar
✨Tip Number 1
Get to know the venue! Before your interview, pop by the Churchill Bar and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your chat with the hiring team.
✨Tip Number 2
Brush up on your menu knowledge! Knowing the ins and outs of seasonal British dishes and daily specials will show that you're genuinely interested in the role and ready to impress guests with your recommendations.
✨Tip Number 3
Practice your people skills! Since this role is all about creating memorable experiences, think of examples from your past where you've gone above and beyond for customers. Share these stories during your interview to highlight your interpersonal skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Hyatt family right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter/ess - Churchill Bar
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and your love for creating memorable experiences for guests.
Tailor Your Experience: Make sure to highlight any previous experience in hospitality, especially in premium settings. We’re looking for those who can anticipate guest needs, so share specific examples of how you've gone above and beyond in past roles.
Know the Menu: Familiarise yourself with the types of dishes and drinks we offer at the Churchill Bar. Mentioning your knowledge of seasonal British cuisine or cocktail recommendations in your application will show us you’re serious about the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re keen to join the Hyatt family!
How to prepare for a job interview at Hyatt Regency
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any daily specials. Being able to discuss the dishes confidently will show that you're genuinely interested in the role and can provide excellent recommendations to guests.
✨Showcase Your People Skills
As a waiter/ess, your ability to connect with guests is crucial. During the interview, share examples of how you've gone above and beyond for customers in the past. This will demonstrate your interpersonal skills and your commitment to creating memorable experiences.
✨Emphasise Your Attention to Detail
Highlight your understanding of maintaining high service standards and cleanliness. Discuss any previous experience where you ensured quality levels were met, as this aligns perfectly with the expectations at Hyatt Regency London – The Churchill.
✨Align with Hyatt's Values
Familiarise yourself with Hyatt's core values like Empathy, Integrity, and Inclusion. Be prepared to discuss how these values resonate with you and how you can embody them in your role, showing that you're not just looking for a job but a place to grow and contribute.
