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- Tasks: Welcome guests, take orders, and deliver food with a smile.
- Company: Join Hyatt Regency London Olympia, part of an exciting redevelopment project.
- Benefits: Enjoy 12 free hotel nights, discounts, free meals, and more!
- Why this job: Be part of a vibrant team in a fast-paced hospitality environment.
- Qualifications: Friendly attitude and customer service skills; experience is a bonus.
- Other info: Great career growth opportunities and continuous learning available.
The predicted salary is between 11 - 16 £ per hour.
Hyatt Regency London Olympia is part of a major redevelopment project transforming Olympia, London's historic convention centre into a comprehensive convention, entertainment, and cultural district in West London. The new 14‑acre site will feature a boutique multi‑screen arthouse cinema, a 4,000‑capacity music and performing arts venue, a 1,500‑seat theatre, a rooftop sky garden, restaurants, cafés, shops, office and co‑working spaces.
Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, lobby lounge, three meeting rooms and direct connectivity to the London Olympia Convention Centre.
Duties and Responsibilities:
- Welcome and engage with guests, accurately taking and relaying food and beverage orders to ensure exceptional service.
- Deliver food and beverages efficiently, maintaining high standards of presentation and quality.
- Ensure the cleanliness and organization of the dining area is maintained in accordance with hygiene and safety regulations.
- Handle payment transactions accurately and address guest inquiries or concerns promptly and professionally.
About You:
You are a friendly and attentive individual with excellent customer service skills. You work efficiently in a fast‑paced environment, ensuring guests have a pleasant dining experience. Previous experience in food service is a plus.
Benefits:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also for your family and friends from the day you start.
- Free meals on duty in our colleague restaurant.
- Uniform laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide a clear career path and promotion opportunities across Hyatt Hotels worldwide.
Next Steps:
Apply today for this Waiter/ess role and start your journey with Hyatt Hotels!
Waiter/ess employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Hyatt Regency London Olympia. Familiarising yourself with the layout and vibe will help you feel more confident and show your genuine interest in the place.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member, taking turns being the waiter and the guest. This will help you get comfortable with handling inquiries and delivering exceptional service, which is key for this role.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you’re looking sharp and professional. First impressions matter, especially in hospitality, so let your personality shine through your attire.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the Hyatt team. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter/ess
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and attentive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: If you've got previous experience in food service, make sure to mention it! We love seeing how your past roles have prepared you for this position, so give us the details that matter.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Waiter/ess role at Hyatt Regency London Olympia.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Hyatt Regency
✨Know the Venue
Before your interview, take some time to research Hyatt Regency London Olympia. Familiarise yourself with their dining options and the overall atmosphere. This will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a waiter/ess, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. This could be anything from handling a complaint gracefully to creating a memorable dining experience.
✨Practice Your Order Taking
During the interview, you might be asked how you would take an order or handle a busy service. Practise this with a friend or family member. Make sure you can demonstrate clear communication and attention to detail, as these are crucial in a fast-paced environment.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even if the role is casual, showing that you care about your appearance reflects your professionalism and respect for the establishment.
