At a Glance
- Tasks: Lead a dynamic team to ensure top-notch service and smooth restaurant operations.
- Company: Join Hyatt Regency London - The Churchill, a prestigious hotel in the heart of London.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, free meals, and more perks!
- Why this job: Be part of a diverse team that values individuality and offers clear career growth.
- Qualifications: Previous experience in hospitality or food and beverage leadership is preferred.
- Other info: Hyatt is committed to making travel more human and sustainable.
The predicted salary is between 30000 - 42000 £ per year.
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Organization- Hyatt Regency London – The Churchill
Summary
Team Leader – Montagu
Responsibilities
Duties & Responsibilities as a Team Leader – Montagu
- To be responsible and accountable for the operational running of their area of responsibility. This will include managing a team of full time and casual staff.
- To ensure Team membershave clear achievable objectives in line with the department’s annual Plan and long term aims set at performance Development and is review and revised regularly.
- To ensure that departmental strategy is distributed to all staff in their area of responsibility in liaison with the Restaurant Manager.
- Maintain effective communication within the team.
- To implement actions from action plans to ensure that the highest levels of customer service are maintained in line with company’s goal.
- To train and empower staff in the team to resolve customer concerns with the least amount of inconvenience.
- To support and maintain labour cost in accordance with guidelines set by the Director of Food and Beverage/Restaurant Manager and create weekly forecasted rotas, and support with payroll tasks.
About You
You are a motivated and service-focused leader with experience in restaurant operations. You guide and support your team to deliver excellent guest service, ensure smooth daily operations, and maintain high standards of quality. Previous experience in hospitality or food and beverage leadership is preferred.
Just some of the benefits you will enjoy as a Team Leader – Montagu
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- Life Assurance
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Business attire laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Hyatt Regency London – The Churchill
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for Team Leader – Montagu and start your journey with Hyatt Hotels!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Hospitality
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Team Leader - The Montagu Restaurant employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - The Montagu Restaurant
✨Tip Number 1
Familiarise yourself with Hyatt's values and mission. Understanding their commitment to empathy, integrity, and inclusion will help you align your responses during interviews and demonstrate that you're a good cultural fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific situations where you empowered staff or improved customer service, as these are key responsibilities for the Team Leader role.
✨Tip Number 3
Research The Montagu Restaurant and its offerings. Being knowledgeable about their menu, dining style, and customer experience will allow you to speak confidently about how you can contribute to their success during the interview.
✨Tip Number 4
Network with current or former employees of Hyatt Regency. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
We think you need these skills to ace Team Leader - The Montagu Restaurant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant operations and leadership. Emphasise any previous roles where you managed a team or improved customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your leadership style. Mention specific examples of how you've empowered teams and resolved customer concerns in the past.
Showcase Your Communication Skills: Since effective communication is key for this role, ensure your application reflects your ability to communicate clearly and effectively. Use concise language and structure your thoughts logically.
Highlight Your Understanding of Company Values: Research Hyatt's values and incorporate them into your application. Show how your personal values align with theirs, particularly around empathy, respect, and inclusion.
How to prepare for a job interview at Hyatt Regency
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and resolved conflicts.
✨Understand the Company Culture
Familiarise yourself with Hyatt's values such as Empathy, Integrity, and Inclusion. During the interview, express how your personal values align with theirs and how you can contribute to their culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you had to handle customer complaints or manage team dynamics, and be ready to discuss your approach.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the restaurant's operations. Inquire about team development opportunities or how success is measured in the Team Leader position.