Hyatt Regency London – The Churchill
Sales & Events Coordinator
Responsibilities
- Support the Sales & Events team by coordinating enquiries, preparing proposals and ensuring a seamless client experience from initial enquiry through to event confirmation.
- Build strong relationships with clients, responding promptly to enquiries and providing professional, personalised service at every stage of the booking journey.
- Prepare contracts, event documentation and other administrative tasks with accuracy, ensuring all client requirements are clearly communicated.
- Work collaboratively with the Sales, Groups & Events, Food & Beverage and Operations teams to support the successful planning and delivery of meetings, conferences and social events.
- Maintain accurate booking information and client records using hotel systems, ensuring all details are up to date and aligned across departments.
- Proactively identify opportunities to maximise revenue through upselling, cross selling and promoting the hotel's products and services.
- Contribute to achieving departmental goals by delivering exceptional customer service, supporting sales initiatives and creating memorable guest experiences.
About You
You have previous experience in a sales, events or hospitality coordination role, with a passion for delivering exceptional customer service. You are highly organised, detail oriented and confident managing multiple priorities in a fast paced environment. Excellent communication and relationship building skills are essential, and you must have excellent computer skills and be confident using hotel systems and standard Microsoft Office applications.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant
- Life Assurance
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Sales & Events Coordinator employer: Hyatt Regency
Hyatt Regency London – The Churchill is an exceptional employer, offering a vibrant work culture that fosters creativity and excellence in the luxury hospitality sector. As the Head Pastry Chef, you will not only lead a talented team but also enjoy numerous benefits such as complimentary hotel stays, discounted rates for family and friends, and ongoing professional development opportunities. Located in the prestigious Marylebone area, this role provides a unique chance to influence the culinary landscape of one of London's finest hotels while enjoying a supportive environment that values ambition and accountability.
