At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests and colleagues.
- Company: Join the Hyatt Regency London Blackfriars, a historic five-star hotel.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, and free meals on duty.
- Other info: Great career growth opportunities in a supportive workplace culture.
- Why this job: Be part of a diverse team making travel more human and connected.
- Qualifications: Attention to detail and a proactive attitude are key.
The predicted salary is between 24000 - 36000 £ per year.
Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 1 restaurant and 1 signature bar.
Duties & Responsibilities
- Maintain cleanliness and presentation of all public areas, including lobbies, corridors, restrooms, and outdoor spaces.
- Ensure meeting rooms, gym areas, lifts, locker rooms, and back-of-house corridors meet hotel hygiene standards.
- Support daily restaurant cleanliness and assist the linen room or perform linen porter duties when required.
- Conduct deep cleaning tasks, special cleaning projects, and upkeep of upholstery, carpets, and rugs.
- Monitor and report maintenance issues promptly to ensure a safe and well‑maintained environment.
- Ensure proper care, usage, and storage of all public area equipment and cleaning tools.
- Complete guest requests via HoTSoS efficiently and professionally.
- Comply with all hotel policies, including lost property, fire safety, security, and health and safety procedures.
- Train new colleagues to ensure high standards and consistent performance.
- Maintain positive working relationships and deliver friendly, professional service at all times.
About You
You take pride in creating clean, welcoming, and safe environments for both guests and colleagues. You have a strong eye for detail, enjoy hands‑on work, and are committed to maintaining high standards across all areas of the hotel. With a proactive attitude, you handle tasks efficiently, respond well to guest needs, and communicate effectively with your team. You are reliable, flexible, and motivated to contribute to a positive workplace culture.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today for this Public Area Attendant role and start your journey with Hyatt Regency London Blackfriars!
Public Area Attendant employer: Hyatt Regency
Hyatt Regency London – The Churchill is an exceptional employer, offering a vibrant work culture that fosters creativity and excellence in the luxury hospitality sector. As the Head Pastry Chef, you will not only lead a talented team but also enjoy numerous benefits such as complimentary hotel stays, discounted rates for family and friends, and ongoing professional development opportunities. Located in the prestigious Marylebone area, this role provides a unique chance to influence the culinary landscape of one of London's finest hotels while enjoying a supportive environment that values ambition and accountability.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the Hyatt Regency London Blackfriars. Familiarise yourself with the public areas and think about how you can contribute to keeping them pristine. This shows initiative and genuine interest!
✨Tip Number 2
Practice your communication skills! As a Public Area Attendant, you'll need to interact with guests and colleagues. Try role-playing common scenarios with a friend to boost your confidence and ensure you can deliver that friendly, professional service we all value.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've maintained cleanliness or handled special cleaning projects in the past. Highlighting your proactive attitude will make you stand out as a candidate who takes pride in their work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the Hyatt culture and benefits, like those complimentary nights and discounts. Don’t miss out on this opportunity!
We think you need these skills to ace Public Area Attendant
Some tips for your application 🫡
Show Your Attention to Detail:As a Public Area Attendant, your keen eye for cleanliness is crucial. Make sure to highlight any previous experience where you maintained high standards in cleanliness and presentation. We love seeing candidates who take pride in their work!
Be Personable and Professional:Since you'll be interacting with guests and colleagues, it's important to convey your friendly and professional attitude in your application. Share examples of how you've built positive relationships in past roles – it really helps us see your potential fit!
Tailor Your Application:Take a moment to read through the job description and align your skills and experiences with what we're looking for. Customising your application shows us that you're genuinely interested in the role and understand what it entails.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll find all the info you need to get started on your journey with us at Hyatt Regency London Blackfriars!
How to prepare for a job interview at Hyatt Regency
✨Know the Hotel Inside Out
Before your interview, take some time to research Hyatt Regency London Blackfriars. Familiarise yourself with its history, location, and the services it offers. This will not only show your genuine interest in the role but also help you answer questions more confidently.
✨Highlight Your Attention to Detail
As a Public Area Attendant, attention to detail is crucial. Prepare examples from your past experiences where you've demonstrated this skill. Whether it's maintaining cleanliness or ensuring guest satisfaction, be ready to share specific stories that showcase your commitment to high standards.
✨Showcase Your Team Spirit
Hyatt values teamwork and positive working relationships. Think of instances where you've worked collaboratively with others to achieve a common goal. Be prepared to discuss how you can contribute to a supportive and friendly environment at the hotel.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle guest requests. Practice responses to scenarios like dealing with maintenance issues or managing cleaning tasks under pressure. This will help you demonstrate your proactive attitude and readiness for the role.
