At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a smooth arrival experience.
- Company: Hyatt Regency London Blackfriars, a vibrant five-star hotel in the heart of London.
- Benefits: Discounted stays, free meals, and continuous learning opportunities from day one.
- Other info: Join a supportive team with clear career growth paths across Hyatt worldwide.
- Why this job: Flexible hours let you control your schedule while earning extra income.
- Qualifications: Friendly, reliable, and committed to outstanding customer service.
The predicted salary is between 12 - 15 £ per hour.
Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Paul’s Cathedral, Tate Modern and the South Bank. The Grade II listed five‑star hotel features 205 stylish guestrooms and suites, meeting and event spaces, dining venues such as NYnLON and Leaf & Cane, and offers a vibrant hospitality experience.
At Hyatt, there’s a home for every stage of your career. With flexi hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This role offers the chance to earn extra income and develop new skills.
Schedule
Available working hours will vary each week and can range from 0 to 40 hours.
Duties and Responsibilities
- Welcoming guests to the hotel in a professional manner, making an all‑important first connection, extending a warm welcome, and assisting guests as required.
- Ensuring the forecourt/lobby is kept clean and tidy at all times in accordance with hotel standards.
- Providing a smooth arrival and departure experience, including rooming and delivering luggage.
- Providing all required information about the hotel, available services and facilities.
About You
You are friendly, reliable, and committed to delivering outstanding customer service. You enjoy hands‑on work in a fast‑paced environment, are comfortable lifting and handling luggage of various sizes, and possess a professional, positive attitude. You are punctual, organised, and take pride in representing the team with courtesy and care.
Benefits You Can Enjoy As a Luggage Porter
- Discounted hotel stays across Hyatt for you, your family and friends from the day you start.
- Free meals on duty.
- 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels.
- Uniform provided and laundered at no charge.
- Headspace membership and access to the Employee Assistance Programme.
- Continuous learning and development opportunities to provide a clear career path and promotion possibilities across Hyatt Hotels worldwide.
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Well‑being, we create an environment where colleagues feel supported and empowered to grow.
Luggage Porter - Flexi Hours employer: Hyatt Regency
Hyatt Regency London – The Churchill is an exceptional employer, offering a vibrant work culture that fosters creativity and excellence in the luxury hospitality sector. As the Head Pastry Chef, you will not only lead a talented team but also enjoy numerous benefits such as complimentary hotel stays, discounted rates for family and friends, and ongoing professional development opportunities. Located in the prestigious Marylebone area, this role provides a unique chance to influence the culinary landscape of one of London's finest hotels while enjoying a supportive environment that values ambition and accountability.
StudySmarter Expert Advice🤫
We think this is how you could land Luggage Porter - Flexi Hours
✨Tip Number 1
Get to know the hotel! Familiarise yourself with Hyatt Regency London Blackfriars and its services. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm about the place.
✨Tip Number 2
Practice your customer service skills! As a Luggage Porter, you'll be the first point of contact for guests. Role-play scenarios with friends or family to get comfortable with welcoming guests and handling their luggage.
✨Tip Number 3
Dress to impress! Even if it’s a casual interview, looking smart shows you care. Plus, it sets a professional tone right from the start, which is key in hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep track of your application status easily. Let’s get you that job!
We think you need these skills to ace Luggage Porter - Flexi Hours
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and positive attitude shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application:Make sure to customise your CV and cover letter for the Luggage Porter role. Highlight any relevant experience in customer service or hospitality, as this will show us you’re a great fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application can really make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Hyatt Regency
✨Know the Hotel Inside Out
Before your interview, take some time to research Hyatt Regency London Blackfriars. Familiarise yourself with its services, dining options, and nearby attractions. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Luggage Porter, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided outstanding customer service. Highlight how you made guests feel welcome and resolved any issues they faced.
✨Dress the Part
Even though this is a hospitality role, first impressions matter! Dress smartly and professionally for your interview. It shows that you respect the opportunity and understand the importance of presentation in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the role or the hotel. Inquire about the team culture, training opportunities, or what a typical day looks like. This demonstrates your enthusiasm and helps you gauge if the job is the right fit for you.
