Talent Acquisition Officer in London

Salary: £35,200 + estimated Service Charge of £4,000 per annum

Location: Primarily based at Hyatt Regency London - The Churchill, near Marble Arch, with regular travel across London required as part of the role.

Working Hours: Generally Monday to Friday during office hours, with occasional evening or weekend work required to support recruitment fairs, colleague social events, networking events, and college or alumni events.

We are looking for a proactive and people-focused Talent Acquisition Officer to support the full recruitment cycle primarily across 8 managed Hyatt hotels in London. This is a hands-on recruitment role, focused on attracting, sourcing, screening, interviewing, and coordinating candidates across a wide range of hotel positions, including Food & Beverage, Culinary, Front Office and Sales.

This is a fast-paced and highly collaborative recruitment role where you will work closely with Hotel HR teams, hiring managers, and the Talent Acquisition Manager to deliver recruitment campaigns, manage vacancies, build talent pipelines, and hire exceptional talent across a variety of hotel functions. You will also play an important role in strengthening Hyatt’s employer brand and positioning Hyatt as an employer of choice across the London hospitality market.

Duties and responsibilities related to the Talent Acquisition Officer - London role:

• Support end-to-end recruitment delivery primarily across 8 managed Hyatt hotels in London, including advertising, sourcing, screening, interviewing, interview coordination, candidate management, and offer support.
• Partner with HR teams and hiring managers to understand hiring needs and provide recruitment guidance.
• Post and manage job adverts across internal and external recruitment platforms, ensuring brand consistency and visibility.
• Review applications and conduct pre-screening interviews via phone and video formats, ensuring a seamless and professional candidate experience.
• Coordinate onsite interviews with hiring managers, ensuring a smooth and professional process for both candidates and hotel stakeholders.
• Utilise proactive sourcing strategies, including LinkedIn, social media, networking, referrals, and talent mapping, to identify and engage high-quality talent across the hotel portfolio.
• Stay up to date with the latest recruitment technology, market trends, and digital sourcing methods, proactively identifying new ways to attract, engage, and hire candidates.
• Use digital recruitment channels effectively, including online interviewing, recruitment platforms, social media campaigns, and proactive sourcing tools.
• Build and nurture relationships with job boards, educational institutions, social enterprises, and external partners to support Hyatt’s talent pipeline across London.
• Build and maintain strong talent pipelines for operational and corporate hotel roles.
• Deliver and facilitate recruitment training sessions and best-practice workshops for senior leaders, HR teams, and hiring managers across the hotel portfolio.
• Support employer branding initiatives, recruitment events, career fairs, colleague social events, networking events, college and alumni events, and external partnerships.
• Compile, analyse, and present recruitment metrics, market insights, and benchmarking data, including salary and benefits trends, to senior leaders across UK hotels.
• Promote Hyatt’s culture and values throughout all recruitment activities.
• Ensure an exceptional candidate experience throughout the recruitment journey.

About You:

You will have previous recruitment or talent acquisition experience within an agency or in-house setting, with hospitality recruitment experience or knowledge of the London hospitality market being highly advantageous. You will be a confident communicator with strong interpersonal and influencing skills, able to build effective relationships with stakeholders at all levels while managing multiple priorities across a busy hotel portfolio. You will be tech-savvy, curious, and confident using digital recruitment channels, from online interviewing and recruitment platforms to social media campaigns and proactive sourcing tools. You will stay up to date with recruitment trends and bring creative ideas to attract, engage, and hire candidates. We are looking for someone who is super proactive, solutions focused, resilient, organised, and adaptable, with the ability to work independently, use their own initiative, and take ownership in a fast-paced recruitment environment. Strong written, verbal communication and administrative skills are essential, and an interest in employer branding, marketing, and social media platforms would be beneficial.

Right to Work: Candidates must already have the right to work in the UK, as visa sponsorship is not available for this role.

Benefits you will enjoy as Talent Acquisition Officer - London:

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty in our colleague restaurant
• Life Assurance
• Service Charge, approximately £4,000 per annum, distributed and paid monthly.
• Complimentary laundering of business attire
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide