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- Tasks: Ensure exceptional overnight service and manage late check-ins at a luxury hotel.
- Company: Prestigious luxury hotel in the heart of London.
- Benefits: Complimentary hotel stays, meals, and professional development opportunities.
- Why this job: Join a dynamic team and enhance guest experiences in a luxurious setting.
- Qualifications: Experience in hotel front office management and strong multitasking skills.
- Other info: Exciting opportunity for career growth in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in London is seeking a Night Duty Manager to ensure prompt and courteous service for guests overnight. The ideal candidate will have experience in hotel front office management, strong organizational skills, and multitasking abilities.
Key responsibilities include:
- Managing late check-ins
- Overseeing night audits
- Ensuring health and safety compliance
This role offers various employee benefits including complimentary hotel stays, meals, and professional development opportunities.
Night Duty Manager — Luxury Hotel Ops & Growth in London employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager — Luxury Hotel Ops & Growth in London
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal gathering, be ready to talk about your experience in front office management and how you handle multitasking under pressure.
✨Tip Number 3
Prepare for the interview by researching the hotel’s values and services. Tailor your answers to show how your experience aligns with their commitment to guest satisfaction and health and safety compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Night Duty Manager — Luxury Hotel Ops & Growth in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel front office management. We want to see how your skills align with the Night Duty Manager role, so don’t be shy about showcasing your organisational and multitasking abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our luxury hotel. Share specific examples of how you've managed late check-ins or ensured health and safety compliance in previous roles.
Showcase Your Customer Service Skills: As a Night Duty Manager, providing prompt and courteous service is key. In your application, highlight any relevant experiences where you’ve gone above and beyond for guests, especially during night shifts.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Hyatt Regency
✨Know the Hotel Inside Out
Before your interview, make sure you research the luxury hotel thoroughly. Understand its values, services, and any recent news or developments. This will not only impress the interviewers but also help you tailor your answers to align with the hotel's ethos.
✨Showcase Your Front Office Experience
Be ready to discuss your previous experience in hotel front office management. Prepare specific examples of how you've handled late check-ins or managed guest complaints. Highlighting your multitasking abilities will demonstrate that you're well-equipped for the fast-paced environment of a luxury hotel.
✨Emphasise Health and Safety Knowledge
Since health and safety compliance is crucial in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you've ensured compliance in past roles, as this will show your commitment to guest safety and operational excellence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the hotel. Inquire about the team culture, opportunities for professional development, or how the hotel measures success in guest satisfaction. This will leave a positive impression and demonstrate your enthusiasm for the position.
