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For Companies At a Glance
- Tasks: Ensure guests receive top-notch service and manage night operations smoothly.
- Company: Join Hyatt Regency London Olympia, part of an exciting redevelopment project.
- Benefits: Enjoy 12 free nights at Hyatt, discounted stays, and free meals on duty.
- Why this job: Be a key player in a vibrant hotel environment with growth opportunities.
- Qualifications: Experience in hotel management and strong multitasking skills preferred.
- Other info: Access to continuous learning and a clear career path within Hyatt.
The predicted salary is between 36000 - 60000 £ per year.
Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre into a comprehensive convention, entertainment, and cultural district. The hotel will offer 204 rooms, a bar and restaurant, a lobby lounge, and three meeting rooms, with direct connectivity to the London Olympia Convention Centre.
Duties and Responsibilities
- Ensure all guests receive prompt, professional, and courteous service throughout the night.
- Manage late check‑ins, early check‑outs, and assist with any guest requests.
- Oversee night audits to ensure accurate recording of daily transactions and prepare reports.
- Communicate and coordinate with other departments to ensure seamless night operations and act as the primary point of contact during night time operations.
- Oversee health and safety as well as security operations at the hotel during the night, conducting regular patrols and inspections.
About You
- Previous experience in hotel front office management within the luxury segment is preferred.
- Strong organizational and multitasking abilities are required.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt for you, your family, and friends from the day you start.
- Free meals on duty in our colleague restaurant.
- Uniform laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path and job promotion opportunities across Hyatt Hotels worldwide.
Next Steps
Apply today for this Night Duty Manager role and start your journey with Hyatt Hotels!
Night Duty Manager in London employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Hyatt or similar hotels. A friendly chat can lead to insider info about the Night Duty Manager role and might even get you a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of hotel operations and guest service excellence. Think about scenarios where you've handled late check-ins or managed guest requests effectively – these will be gold during your interview!
✨Tip Number 3
Showcase your organisational skills! During the interview, highlight your multitasking abilities and how you've successfully overseen operations in previous roles. This is key for a Night Duty Manager, so make sure we know you can handle it all!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Hyatt team and ready to take on the exciting challenges that come with the Night Duty Manager position.
We think you need these skills to ace Night Duty Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel front office management, especially in the luxury segment. We want to see how your skills match the Night Duty Manager role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Night Duty Manager position. Share your passion for hospitality and how you can contribute to the seamless night operations at Hyatt Regency London Olympia.
Showcase Your Organisational Skills: Since strong organisational and multitasking abilities are key for this role, make sure to mention specific examples from your past experiences. We love seeing how you’ve successfully managed multiple tasks or handled guest requests under pressure!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the Night Duty Manager role and the amazing benefits we offer at Hyatt.
How to prepare for a job interview at Hyatt Regency
✨Know the Hotel Inside Out
Before your interview, make sure you research Hyatt Regency London Olympia and its unique offerings. Familiarise yourself with their services, amenities, and the redevelopment project. This will show your genuine interest and help you answer questions more confidently.
✨Demonstrate Your Customer Service Skills
As a Night Duty Manager, you'll be the face of the hotel during the night. Prepare examples from your past experiences where you provided exceptional customer service, handled difficult situations, or went above and beyond for guests. This will highlight your suitability for the role.
✨Showcase Your Organisational Skills
The role requires strong organisational and multitasking abilities. Be ready to discuss how you've managed multiple tasks in a fast-paced environment. Use specific examples that demonstrate your ability to prioritise and ensure smooth operations, especially during busy nights.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's future plans, team dynamics, or how they handle guest feedback. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.
