Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Front Office team to deliver exceptional guest experiences and smooth operations.
- Company: Join Hyatt Regency London Stratford, a vibrant hotel in East London.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounts, free meals, and more!
- Other info: Access continuous learning and development opportunities for career advancement.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Experience in hotel front office operations and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Support the effective running of Front Office operations, fostering high levels of team engagement and performance. Conduct regular team meetings and provide ongoing coaching, training, and development opportunities. Ensure all guests receive prompt, professional, and courteous service, delivering positive and memorable experiences. Supervise daily Front Office functions, including check‑in/check‑out procedures, reservations, and room assignments. Collaborate with other departments (e.g., Housekeeping, Engineering) to ensure seamless communication and smooth operations. Prepare, review, and analyse daily reports, including occupancy, revenue, and guest feedback, to support informed decision‑making.
About You
You have previous experience in hotel front office operations, ideally within the premium segment. You are highly organised with strong multitasking abilities and take a guest‑focused approach in everything you do. With proven leadership skills, you are able to motivate, guide, and support your team while maintaining professionalism, consistency, and attention to detail.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt for you, family, and friends from the day you start.
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide a clear career path and promotion opportunities across Hyatt Hotels worldwide.
Front Office Supervisor in London employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Hyatt or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to front office operations. Think about how you would handle guest complaints or team dynamics. We want you to shine and show off your leadership skills!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you walk into that interview. It shows you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Hyatt family. Let’s get you that Front Office Supervisor role!
We think you need these skills to ace Front Office Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Front Office Supervisor role. Highlight your previous hotel front office experience and any leadership roles you've had, as we want to see how you can bring your unique flair to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how you can contribute to creating memorable guest experiences. Be sure to mention specific examples of your multitasking abilities and team leadership.
Showcase Your Guest-Focused Approach: In your application, emphasise your commitment to providing excellent service. We love candidates who can demonstrate their guest-focused mindset through real-life scenarios or achievements in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our vibrant team at Hyatt Regency London Stratford!
How to prepare for a job interview at Hyatt Regency
✨Know Your Front Office Operations
Make sure you brush up on your knowledge of front office operations. Understand the check-in/check-out procedures, reservations, and room assignments. Being able to discuss these processes confidently will show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or resolved conflicts. This will demonstrate your ability to foster team engagement and performance, which is key for this role.
✨Emphasise Guest Experience
Be ready to talk about how you prioritise guest satisfaction. Share specific instances where you went above and beyond to ensure a positive experience for guests. This aligns perfectly with the hotel's focus on delivering memorable experiences.
✨Prepare for Collaboration Questions
Since the role involves working with other departments, think of examples where you've collaborated effectively. Be prepared to discuss how you ensured smooth communication and operations with teams like Housekeeping or Engineering.