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- Tasks: Lead the night team to ensure exceptional guest experiences and smooth operations.
- Company: Luxury boutique hotel in London with a focus on empathy and inclusivity.
- Benefits: 12 free nights at Hyatt, discounted stays, and ongoing learning opportunities.
- Why this job: Join a dynamic team and make a difference in guests' experiences every night.
- Qualifications: Previous hotel front office management experience is preferred.
- Other info: Perfect for those who thrive in a fast-paced, customer-focused environment.
The predicted salary is between 36000 - 60000 £ per year.
A boutique hotel in London is seeking a Night Manager to ensure excellent guest service throughout the night. This role involves managing late check-ins, conducting audits, coordinating with departments, and overseeing health and safety operations. Previous hotel front office management experience is preferred.
Benefits include:
- 12 complimentary nights at Hyatt Hotels
- Discounted stays
- Continuous learning opportunities
Join a company that values empathy, integrity, and inclusivity.
Boutique Night Manager — Luxury Hotel Front Desk Lead in London employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Night Manager — Luxury Hotel Front Desk Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at boutique hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience with guest service and how you handle late check-ins or audits.
✨Tip Number 3
Research the hotel! Knowing the ins and outs of the boutique hotel you're applying to can set you apart. Mention specific values they uphold, like empathy and inclusivity, during your conversations.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're genuinely interested in joining our team at the luxury hotel.
We think you need these skills to ace Boutique Night Manager — Luxury Hotel Front Desk Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous hotel front office management experience. We want to see how your skills align with the Night Manager role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for guest service and how you embody our values of empathy, integrity, and inclusivity. Let us know why you’re the perfect fit for our boutique hotel.
Showcase Your Night Owl Skills: Since this role involves managing late check-ins and overseeing operations during the night, highlight any experience you have working night shifts or in similar roles. We want to know how you handle challenges when the sun goes down!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Hyatt Regency
✨Know the Hotel Inside Out
Before your interview, make sure you research the boutique hotel thoroughly. Understand its values, services, and unique selling points. This will help you demonstrate your genuine interest in the role and show that you’re aligned with their commitment to empathy, integrity, and inclusivity.
✨Prepare for Scenario Questions
As a Night Manager, you'll face various situations. Be ready to discuss how you would handle late check-ins, guest complaints, or health and safety issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Highlight Your Front Office Experience
Since previous hotel front office management experience is preferred, be sure to emphasise your relevant background. Share specific examples of your past roles, focusing on how you managed teams, improved guest satisfaction, and ensured smooth operations during the night shift.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the hotel's approach to guest service during the night, how they support continuous learning, or what challenges the Night Manager might face. This shows your enthusiasm and helps you gauge if the hotel is the right fit for you.
