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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join Hyatt Regency London Olympia, part of a major redevelopment project.
- Benefits: Enjoy 12 free hotel nights, discounts for family, and continuous learning opportunities.
- Why this job: Be part of a diverse team making travel more human and sustainable.
- Qualifications: Previous housekeeping management experience in premium hotels is essential.
- Other info: Hyatt values empathy, integrity, and inclusion, celebrating your individuality.
The predicted salary is between 36000 - 60000 £ per year.
Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre built in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel-vaulted roofs of the Grand and National Halls, the new 14-acre site will feature a boutique multi-screen arthouse cinema, a 4,000-capacity music and performing arts venue, a 1,500-seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co-working spaces. Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be three meeting rooms and direct connectivity to the London Olympia Convention Centre.
Duties And Responsibilities Related To The Housekeeping Manager Role
- Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organisation, and guest satisfaction and feedback.
- Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property.
- Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels.
- Liaise, monitor, and collaborate with housekeeping services provider to ensure adherence to cleaning protocols and brand standards.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance.
- Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences.
About You
Previous experience in housekeeping management within the premium hotel segment is essential. Excellent leadership, communication, interpersonal, and guest service skills are required.
Benefits Of The Housekeeping Manager Role Include
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Business attire laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!
Housekeeping Manager employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Hyatt or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you get the chance, create a portfolio showcasing your previous housekeeping management experiences. Include photos of well-maintained spaces and any cleaning schedules you've developed. This will help you stand out during interviews.
✨Tip Number 3
Prepare for the interview by researching Hyatt's values and culture. Be ready to discuss how your leadership style aligns with their commitment to empathy, integrity, and inclusion. This shows you're not just looking for a job, but a place where you can thrive.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Hyatt family. Good luck!
We think you need these skills to ace Housekeeping Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Housekeeping Manager role. Highlight your previous housekeeping management experience and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for hospitality and how you embody our values of Empathy, Integrity, and Respect. Make it personal and engaging – we want to get to know you!
Showcase Your Leadership Skills: As a Housekeeping Manager, leadership is key. In your application, share examples of how you've successfully led teams in the past. We love hearing about your approach to motivating staff and maintaining high standards!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Hyatt Regency
✨Know Your Stuff
Before the interview, make sure you’re familiar with Hyatt Regency London Olympia and its values. Understand their commitment to cleanliness and guest satisfaction, as well as the specifics of the Housekeeping Manager role. This will help you tailor your answers and show that you’re genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Housekeeping Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you successfully managed a team, resolved conflicts, or improved processes. Highlight your communication and interpersonal skills, as these are crucial for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the housekeeping department, cleaning protocols, and how they measure guest satisfaction. This shows your enthusiasm for the role and helps you assess if the company culture aligns with your values.
✨Dress the Part
Since this is a managerial position in a premium hotel, dress professionally to make a great first impression. Opt for business attire that reflects the standards of Hyatt. Remember, looking the part can boost your confidence during the interview!
