General Manager

General Manager

Birmingham Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead hotel operations, ensuring exceptional guest experiences and driving financial success.
  • Company: Hyatt Regency Birmingham is part of a global brand known for inclusive hospitality.
  • Benefits: Enjoy leadership bonuses, private healthcare, discounted stays, and access to luxurious amenities.
  • Why this job: Join a vibrant team where your leadership inspires innovation and collaboration in hospitality.
  • Qualifications: Strong strategic mindset with proven operational planning and team development skills required.
  • Other info: Be part of a diverse culture that values individuality and career growth opportunities.

The predicted salary is between 43200 - 72000 £ per year.

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General Manager

At Hyatt Regency Birmingham, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centers to expansive resorts. As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.

Organization- Hyatt Regency Birmingham

Summary

General Manager

At Hyatt Regency Birmingham, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centers to expansive resorts. As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.

The Role

You will oversee every facet of hotel operations, ensuring an exceptional guest experience while driving financial success and cultivating a high-performing team.

As General Manager, you will collaborate closely with the leadership team and department heads to inspire a team committed to delivering outstanding service, operational excellence, and creating an environment where everyone feels welcome. Your leadership will be the catalyst for aligning business strategies with the hotel\’s goals, fostering an atmosphere where efficiency, innovation, and excellence are the foundation of everything we do.

A key aspect of your role will be ensuring the hotel’s profitability and sustained growth, while nurturing a vibrant workplace culture. You will be empowered to identify and implement opportunities for operational enhancements, revenue maximization, and creative solutions to keep the hotel at the forefront of the market.

Your leadership will not only drive results but will inspire a culture of collaboration, innovation, and pride among the team, making Hyatt Regency Birmingham the place where both colleagues and guests experience the best of what hospitality has to offer.

About You

You possess a strong strategic mindset, with a proven ability to drive business success through effective operational planning and execution. You excel in identifying opportunities for growth, optimizing performance, and ensuring that both financial and guest satisfaction targets are consistently met. Your approach to leadership is results-oriented, and you understand how to align strategy with day-to-day operations to achieve long-term success. You are committed to developing and empowering your team, fostering an inclusive environment where everyone feels valued and motivated to perform at their best.

Just some of the benefits you will enjoy as a General Manager

  • Leadership package including bonus, private healthcare and enhanced pension
  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Business attire laundered complimentary
  • Access to our luxurious Amala Spa & Club, including a fully equipped gym, pool, sauna, and steam room
  • Headspace membership and access to our Employee Assistance Programme
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Hyatt Regency Birmingham

Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindleyplace, and the Bullring shopping district. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 10 versatile meeting and event spaces, a modern Aria restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps: Apply today for this General Manager role and start your journey with Hyatt!

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitality

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General Manager employer: Hyatt Regency

Hyatt Regency Birmingham is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive leadership package, including bonuses, private healthcare, and continuous learning opportunities. With a vibrant work culture that celebrates diversity and inclusion, employees are empowered to thrive in their careers while enjoying unique benefits such as discounted hotel stays and access to luxurious amenities. Located in the heart of Birmingham, this contemporary hotel provides a dynamic environment where both team members and guests can experience the best of hospitality.
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Contact Detail:

Hyatt Regency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Hyatt's core values and mission. Understanding their commitment to empathy, integrity, and inclusion will help you align your leadership style with their culture, making you a more attractive candidate.

✨Tip Number 2

Network with current or former employees of Hyatt Regency. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the General Manager role.

✨Tip Number 3

Research the latest trends in the hospitality industry, particularly those affecting hotel management. Being knowledgeable about operational enhancements and revenue maximisation strategies will demonstrate your strategic mindset during interviews.

✨Tip Number 4

Prepare to discuss specific examples of how you've driven team performance and guest satisfaction in previous roles. Highlighting your results-oriented approach will resonate well with Hyatt's focus on operational excellence.

We think you need these skills to ace General Manager

Strategic Planning
Financial Management
Operational Excellence
Team Leadership
Guest Experience Management
Performance Optimisation
Revenue Maximisation
Problem-Solving Skills
Communication Skills
Collaboration
Innovation
Inclusive Leadership
Change Management
Market Analysis

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hotel management and leadership roles. Emphasise your strategic mindset and ability to drive business success, as these are key qualities Hyatt is looking for.

Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and how your leadership style aligns with Hyatt's values of empathy, integrity, and inclusion. Share specific examples of how you've fostered a high-performing team in previous roles.

Showcase Your Achievements: Quantify your achievements in previous positions. For instance, mention how you improved guest satisfaction scores or increased revenue through innovative operational strategies. This will demonstrate your capability to meet Hyatt's goals.

Research Hyatt Regency: Familiarise yourself with Hyatt's brand values and the specific offerings of Hyatt Regency Birmingham. Mentioning this knowledge in your application can show your genuine interest in the role and the company.

How to prepare for a job interview at Hyatt Regency

✨Showcase Your Leadership Style

As a General Manager, your leadership style is crucial. Be prepared to discuss how you inspire and motivate teams, and provide examples of how you've successfully led diverse groups in the past.

✨Understand the Brand Values

Hyatt places a strong emphasis on values like Empathy, Integrity, and Inclusion. Familiarise yourself with these principles and be ready to explain how you embody them in your management approach.

✨Demonstrate Financial Acumen

Since the role involves driving profitability, be prepared to discuss your experience with financial planning and operational efficiency. Highlight specific strategies you've implemented that resulted in revenue growth.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you've had to make tough decisions or implement changes that improved guest satisfaction or team performance.

General Manager
Hyatt Regency
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H
  • General Manager

    Birmingham
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-07-26

  • H

    Hyatt Regency

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