Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and create exceptional first impressions at Hyatt Regency London Olympia.
- Company: Join the Hyatt family, a global leader in hospitality with over 1,150 hotels.
- Benefits: Enjoy 12 free nights a year, discounted stays, free meals, and continuous learning opportunities.
- Why this job: Be part of a vibrant team making travel more human and connected.
- Qualifications: Previous hospitality experience preferred; strong customer service skills are essential.
- Other info: Diversity and inclusion are at our core; your individuality will be celebrated.
The predicted salary is between 24000 - 36000 £ per year.
About Hyatt Regency London Olympia
Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre built in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel‑vaulted roofs of the Grand and National Halls, the new 14‑acre site will feature a boutique multi‑screen arthouse cinema, a 4,000‑capacity music and performing arts venue, a 1,500‑seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co‑working spaces. Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be three meeting rooms and direct connectivity to the London Olympia Convention Centre.
Duties and Responsibilities
- Welcome guests with warmth and professionalism, creating an exceptional first impression of the hotel.
- Manage arrivals and departures at the entrance, assisting with luggage coordination and directing guests appropriately.
- Provide accurate information about hotel facilities, services, and events, anticipating guest needs at all times.
- Support the Front Office and Guest Relations teams to ensure a smooth and seamless guest journey.
- Handle guest enquiries and concerns courteously, ensuring every interaction feels personalized and memorable.
About You
Previous experience in a similar role within the premium hospitality segment is preferred. Exceptional customer service and interpersonal skills, with attentiveness, professionalism, and the ability to handle multiple tasks efficiently while maintaining a positive guest experience.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start.
- Free meals on duty in our colleague restaurant.
- Uniform laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path, as well as job promotion opportunities across Hyatt Hotels worldwide.
We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1,150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps
Apply today for this Door Host role and start your journey with Hyatt Hotels!
Door Host employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Host
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Hyatt Regency London Olympia. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your warm welcome! As a Door Host, first impressions are everything. Role-play with a friend or in front of the mirror to nail that friendly greeting and professional demeanor. Remember, it’s all about making guests feel special from the moment they arrive.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Be ready to share these stories during your interview to demonstrate how you can create memorable experiences for guests at Hyatt.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hyatt family. So, get your application in and let’s make some hospitality magic happen!
We think you need these skills to ace Door Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight any previous experience in hospitality or customer service. We love seeing how your skills align with the role of a Door Host, so be specific about your past roles and responsibilities.
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Use clear language and avoid slang, but feel free to add a touch of warmth that reflects our values of empathy and respect.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hyatt Regency London Olympia.
How to prepare for a job interview at Hyatt Regency
✨Know the Hotel Inside Out
Before your interview, make sure to research Hyatt Regency London Olympia thoroughly. Familiarise yourself with its facilities, services, and the exciting redevelopment project. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Door Host, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to handle multiple tasks while maintaining a positive attitude, as this will resonate well with the interviewers.
✨Practice Your Warm Welcome
Since you'll be the first point of contact for guests, practice how you would greet them warmly and professionally. Role-play with a friend or family member to refine your approach, ensuring it feels natural and inviting. A great first impression can set the tone for the entire guest experience.
✨Embrace the Values of Hyatt
Familiarise yourself with Hyatt's core values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Be prepared to discuss how these values align with your own and how you can embody them in your role as a Door Host. This will demonstrate that you're not just looking for a job, but a place where you can contribute meaningfully.
